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Category Blog Cover Image -Apr-23-2024-05-47-32-6078-PM

Looking for Customer Support? 

We want to make sure you have the best possible experience. Basic FAQs can be found below. If you still have questions, please contact us at help@docurious.com

Challenge Doer FAQs 
How do I create an account?
Do you like the mission, vision and the challenges DoCurious provides you, then waste no time. Sign up with DoCurious to access the extensive catalog of challenges and take them on now. Go to Doers page and sign up as a doer. The sign up is simple and easy and will give you access to the infinite possibilities to the challenge world. 
How do I find new challenges?

Looking for an exciting challenge? It's a breeze! Just head over to our account dashboard page and browse through categories ranging from arts and crafts to archery to zip lining. Choose your preferred region, and we'll present you with a curated list of providers and their corresponding challenges that match your interests. Pick your challenge, select the date, specify the number of participants, and complete your booking using your wallet. It's that simple! Once your transaction is confirmed, you'll receive a confirmation email, and you're good to go. If you have any questions about your reservation, feel free to contact either DoCurious or the vendor directly.

How can I modify my challenge(s)?

Have you had a change of plans and wish to include more participants in your challenge, or perhaps an unexpected emergency has arisen, prompting you to reschedule for a future date? Not a problem. Here at DoCurious, along with our challenge providers, we recognize life's unpredictability. For any modifications you require, please contact the providers directly. You'll find their details in the confirmation message sent to you when you made your booking. If you need assistance, feel free to reach out to us at help@DoCurious.com.

How can I cancel or get a refund?

Have you had a change of plans or encountered an unexpected emergency? Not to worry. At DoCurious, we and our challenge providers recognize that life can throw curveballs. If you need to cancel or request a refund, simply get in touch with the provider directly. You can locate their contact details in the confirmation message sent to you when you made your booking. If you require assistance, don't hesitate to reach out to us at help@DoCurious.com.

Where can I find past & upcoming challenges?

Do you want to know what you did in the past and share those experiences with your friends and family? Or do you want to see what your next challenge is and get excited about it? Go to your dashboard to login and see all of your challenges.