DoCurious Policies

Safety

• Host and guest safety
• Helping to keep our community healthy
• Illegal and prohibited activities
• Quarantine and Isolation Stays
• Dangerous animals
• Health and safety requirements for Airbnb stays
• How to protect children from sexual exploitation
• How to help stop human trafficking

Privacy

• Protecting your privacy
• Use of cameras and recording devices

Anti-discrimination and accessibility

• Nondiscrimination Policy
• Combatting hate, harassment, and discrimination
• Welcoming guests with accessibility needs
• Hosting Experiences for guests with accessibility needs

Content and reviews

• Restricted content
• Writing relevant and unbiased reviews
• How do I make a custom link for my listing?
• Airbnb's Content Policy
• Content Policy and the Coronavirus

Cancellations and refunds

• Rebooking and Refund Policy
• Extenuating Circumstances Policy
• Extenuating Circumstances Policy and the coronavirus (COVID-19)
• Weather events, natural conditions, and diseases that are excluded from our Extenuating Circumstances Policy
• Find your Host's cancellation policy
• Find the cancellation policy for your Experience reservation
• Experiences Guest Refund Policy
• Luxe Rebooking and Refund Policy

Account authenticity

• Who can have an Airbnb account
• Representing yourself authentically
• Booking requirements

Community expectations

• What’s expected of guests
• Interacting honestly
• Who is eligible for emergency stays through Airbnb.org
• Ground rules for guests
• Airbnb’s Off-Platform Policy
• Reservation screening—potential safety & property damage incidents

Providing Challenges

• DoCurious Challenge standards and requirements