Last updated: June 7, 2025

The Site may contain (or you may be sent via the Site or the Marketplace Offerings) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Last updated: June 7, 2025

DoCurious feels a deep responsibility to serve its community, including Providers, Doers, purchasers, partners, and others who use or encounter our platform and services. Part of serving our community includes protecting our trademarks and brand. We don’t want our community or anyone else to be confused whether something is endorsed, controlled, managed or authorized by us. These Guidelines are designed to protect our brand, and also to help you responsibly share about DoCurious.

These Guidelines are part of our Terms of Service. By using any of DoCurious’s services, you’re agreeing to these Guidelines, our Terms of Service, and our other policies.

1. DoCurious’s Trademarks

DoCurious’s trademarks include the DoCurious name, DoCurious logo, as well as all words, slogans, icons, logos, graphics, designs and other indicators that identify DoCurious, its related entities, or its services or products. We have put a lot of effort into ensuring that everything we provide you is of the highest quality, and our brands represent those efforts. This is why we protect our brands extensively by registering our trademarks and trade dress in the US and around the world.

You may NOT use the DoCurious logo or any DoCurious trademarks, logos, or icons unless you have formal written permission from the appropriate business or legal teams at DoCurious, Inc. The only exception is the limited uses of “DoCurious” detailed in Section 2 below.

Avoid confusion with DoCurious’s Trademarks

Adopt and use a name, logo, and brand identity, including color, font or typeface, that is distinct from DoCurious’s trademarks and brand elements.

Do NOT

Do not use the DoCurious logo in any form, including separately or in combination with any business name, trademark, social media account name, or generic term.
Do not use “DoCurious,” “Do,” “DoC,” “DC” or similar terms, in your website name, business name, product name, trademark, domain registration, social media handle, brand asset, etc.
Do not feature DoCurious's distinctive colors prominently in your content, including in your trademarks, logos, designs, or other brand elements.
Do not use “DoCurious” as a stand-in for “challenges” or similar terms.

2. Using our name, “DoCurious”

You may talk about DoCurious (the company) or use “DoCurious” to factually describe what you are offering. If this is you, please always stick to the following guidelines:

Keep it factual, accurate, and descriptive

You may mention “DoCurious”, but only in a way that honestly and accurately describes your relationship with DoCurious the company and/or products that come from or are authorized by DoCurious, like “DoCurious Provider,” “DoCurious listing,” the “DoCurious app,” and more.
Use “DoCurious” only in body text (not, for example, in titles and headlines) in an identical size, type, color, and style to the rest of the body text.

Do NOT

Do not use “DoCurious” in a way that implies partnership, sponsorship, or endorsement, including as part of your business name and/or as a branded term (e.g. “DoCurious Challenge Expert”).
Do not use the word “DoCurious” more than necessary to factually describe your relationship with DoCurious. If the expression or sentence has the same meaning without using “DoCurious,” remove it.
Never use “DoCurious” to describe experiences, challenges, or goal-oriented challenges generally.

Use it correctly

Write it “DoCurious” — one word, capital “D” and “C”. It’s not “docurious,” “Docurious” or “doCurious,” and it should never be broken apart as “Do Curious”.

Do NOT

Don’t change, add, or subtract anything from “DoCurious” — “DoCuriously,” “DoCurious-ish,” “DoCurious-er” are not acceptable.
Don’t use “DoCurious” as a verb.
Again, because we really mean it — never use “DoCurious” to describe experiences, challenges, or goal-oriented challenges generally.

For Partners

Partners must have written permission to use our trademarks. If you do have permission to use our trademarks, you are required to abide by the latest brand guidelines provided by your DoCurious point of contact who can answer any questions regarding these or supplementary guidelines.

Last updated: June 7, 2025

If you reside in California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nevada, Oregon, Texas, Utah, Vermont, Virginia, or Washington, or are otherwise protected by privacy or consumer health data laws in those jurisdictions, this page applies to you and supplements the DoCurious Privacy Policy.

For more information on data subject rights requests and how to submit a request, please visit this link. Please note that you may need to verify your identity and request before further action is taken. As a part of this process, you may be required to provide personal information, such as your name, state of residence, phone number and email address associated with your account, and/or government identification. Consistent with applicable laws, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, we may require that (i) you or your authorized agent provide a valid power of attorney; (ii) the agent provide proof that the you gave the agent signed, written permission to submit the request; (iii) you verify your identity with us; and/or (iv) directly confirm with us that the you provided the authorized agent permission to submit the request. Click on your state of residence to find out more.

California

Effective Date: January 1, 2023

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Information Pertaining to California Consumer Requests

You can find information about consumer requests we received and processed under the California Consumer Privacy Act during the previous calendar year by emailing help@docurious.com.

Information Sharing by DoCurious Payments

DoCurious Payments will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by law.

Limit Use and/or Disclosure of Sensitive Personal Information

Certain categories of personal information that we collect and use might be “sensitive” under data privacy laws. Consistent with applicable law, you may limit certain uses or disclosures of your sensitive personal information and may exercise this right by using the instructions found here.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Sale and Sharing of Data

We do not sell personal information to third parties; we are not data brokers and do not put personal information on the open market. We do not knowingly sell or share the personal information of individuals who are younger than 16. We do allow third parties to collect personal information through the DoCurious Platform and share personal information with third parties for the business purposes described in the Privacy Policy including, without limitation, advertising and marketing on the DoCurious Platform and elsewhere based on users’ online activities over time and across DoCurious, services, and devices. Consistent with applicable law, you may opt out of such processing as described here.

Right of Non- Discrimination

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the service may change or no longer be available to you. Any differences in the services are related to the information provided.

Data Retention

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise;
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is allowed by applicable law (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

De-Identification

Consistent with applicable law, we commit to maintain and use information in de-identified form and not to attempt to re-identify the information, except that we may attempt to re-identify the information solely for the purpose of determining whether its de-identification processes satisfy the requirements of the California Privacy Rights Act.

Colorado

Effective Date: July 1, 2023

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious upon request.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Appeal of Consumer Rights Requests

To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contacting help@docurious.com with the subject “Appeal of Consumer Rights Request.”

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. We also engage in automated processing that could affect you. Consistent with applicable law, you may opt out of such processing as described here.

We strive to honor opt-out preference signals where required by applicable law. When we detect an opt-out preference signal, we will make reasonable efforts to honor such opt outs for jurisdictions that require them. Please note that your opt-out preference signal might only apply to the particular browser, device, or technology that you use to opt-out. The opt-out preference signals are offered by a third party that we do not control.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Consistent with applicable law, you may have the right to opt-out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any right you may have, please click here.

Sensitive Data Inferences

We may process inferences from your sensitive data for the purposes discussed in our Privacy Policy. In the event that we do, we will retain the inferences until we have fulfilled the purpose for which we collected them. We will delete such inferences in accordance with our Privacy Policy.

De-Identification

Consistent with applicable law, we commit to maintain and use information in de-identified form and not to attempt to re-identify the information. We may use such information in de-identified form consistent with applicable law.

Connecticut

Effective Date: July 1, 2023

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Appeal of Consumer Rights Requests

To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contacting help@DoCurious.com with the subject “Appeal of Consumer Rights Request.”

Online Contact Information

If you have any questions, you may also contact us at help@DoCurious.com with the subject “Privacy Contact.”

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the instructions found here.

De-Identification

Delaware

Effective Date: January 1, 2025

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the directions here.

Appeal of Consumer Rights Requests

Online Contact Information

If you have any questions, you may also contact us at help@docurious.com with the subject “Privacy Contact: Delaware.”

De-Identification

Iowa

Effective Date: January 1, 2025

Right to Access

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Appeal of Consumer Rights Requests

Montana

Effective Date: October 1, 2024

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the instructions found here.

Appeal of Consumer Rights Requests

Online Contact Information

If you have any questions, you may also contact us at help@docurious.com with the subject “Privacy Contact: Montana.”

De-Identification

Nevada

Effective Date: March 31, 2024

Consumer Health Data Privacy Policy

Some of the categories of information you choose to provide to us may be considered “consumer health data.” We may collect, use, and share this information pursuant to our Privacy Policy. Please review our Privacy Policy for information about these categories of personal information, the sources from which we collect personal information, the categories of third parties and affiliates with which we share personal information, and other important information.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information, including consumer health data, that we have collected about you as well as more information about our data sharing and other practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information, including consumer health data, held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information, including consumer health data.

Right to Cease Collection and Sharing of Consumer Health

Some of the categories of information you choose to provide to us may be considered “consumer health data.” To exercise any right you may have, please see here.

Appeal of Consumer Rights Requests

Oregon

Effective Date: July 1, 2024

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the instructions here.

Appeal of Consumer Rights Requests

Online Contact Information

If you have any questions, you may also contact us at help@docurious.com with the subject “Privacy Contact: Oregon.”

De-Identification

Texas

Effective Date: July 1, 2024

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Personalized Advertising Opt-OutUse of Opt-Out Signal

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the instructions found here.

Appeal of Consumer Rights Requests

To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contactinghelp@docurious.com with the subject “Appeal of Consumer Rights Request.”

De-Identification

Utah

Effective Date: December 31, 2023

Right to Access

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

De-Identification

Vermont

Information Sharing by DoCurious Payments

DoCurious Payments will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.

Virginia

Effective Date: January 1, 2023

Right to Access

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Appeal of Consumer Rights Requests

De-Identification

Washington

Effective Date: March 31, 2024

Consumer Health Data Privacy Policy

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information, including consumer health data, that we have collected about you as well as more information about our data sharing and other practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information, including consumer health data, held by DoCurious.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information, including consumer health data.

Right to Cease Collection and Sharing of Consumer Health Data

Some of the categories of information you choose to provide to us may be considered “consumer health data.” To exercise any right you may have, please see here. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn.

Appeal of Consumer Rights Requests

De-Identification

Last updated: June 7, 2025

For text messaging in the United States, by requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages (“Opt In”) or using an DoCurious arrangement in which DoCurious sends (or indicates that it may send, or receives a request that it send) one or more text messages (“Text Message Service”), you accept these SMS Terms for U.S. (“SMS Terms”), consent to the handling of your personal information as described in the DoCurious Privacy Policy, and agree to resolve disputes with DoCurious as described in our Terms of Service. Message and data rates may apply.

DoCurious will use reasonable commercial efforts to deliver automated text messages to the mobile number you provide. DoCurious is not liable for delayed or undelivered messages.

By Opting In to a Text Message Service:

You expressly authorize DoCurious to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your Opt In. You also authorize DoCurious to include marketing content in any such messages. You do not have to Opt In or agree to Opt In as a condition of purchase.
You consent to the use of an electronic record to document your Opt In. To withdraw that consent, reply STOP, contact us via the methods described in the Contact Us section of the Terms of Service, or visit the Notification page in your account settings. If you withdraw your consent, certain features of our service may not be available to you.
You confirm that you are the current subscriber to the Opted In mobile phone number or that you are the customary user of that number on a family or business plan and that you are authorized to Opt In.

Effective date: June 7, 2025

Refund Policy explains how refunds are handled with respect to Challenges and other products and services. All refunds be made to the account purchasing the challenges or other products or services.

General

DoCurious refund policies depend upon the type of challenge or other products or services purchased, and where they are purchased. DoCurious works with several different types of challenge providers, and there are several different ways in which the challenges found on the DoCurious platform may be purchased. Some challenges are free. Some challenges are purchased directly from DoCurious, and other challenges are accessible from the DoCurious marketplace, but are actually purchased directly from another platform that the challenge provider is utilizing ro process the transaction. If you purchase a challenge directly from DoCurious, DoCurious will email you a receipt immediately after the purchase is made.

Hosted Challenges (Purchased on the DoCurious Platform)

If You Book and Pay for the Challenge on the DoCurious Platform (Website or App)

A hosted challenge is a challenge in which the participation of the Purchaser must use a specific venue supplied by the Challenge Provider, and/or must meet up in real time (online or in-person) with a representative of the Challenge Provider. Challenge listings for Hosted Challenges may specify a specific date and time, or simply list generally available business hours. For challenges listing a specific date and time, if you do not hear from the Challenge Provider within 24 hours of purchase, please contact them to schedule and/or confirm your spot. If the challenge is to be scheduled during regular business hours, please contact the Provider as soon as possible after purchase to book a day and time.

Unless a Challenge Issue occurs (as defined below), the refund policy for each Hosted Challenge is defined and administered by the Challenge Provider and described in the challenge listing. Any refund requests should initially be directed directly to the Challenge Provider. If and when the Provider approves a refund request based upon their policies, they are responsible for contacting DoCurious to authorize the refund. The Provider’s refund request should specify the original purchase transaction, the Purchaser to whom the refund should be issued, the reason for the refund, and the amount of the refund.

The Purchaser should always contact the Challenge Provider directly to try to reschedule or resolve any issues before requesting a refund.

What happens if a Provider cancels the Challenge

If a Provider cancels a scheduled Challenge, the Challenge could not be rescheduled at a time acceptable to the Purchaser, and the challenge was purchased from DoCurious, the Purchaser may receive a refund upon notifying DoCurious of the cancellation.

What happens if another Challenge Issue disrupts a Challenge

Other Challenge Issues must be reported to us no later than 72 hours after they occur. If we determine that a Challenge Issue has disrupted a Challenge, we will provide a full or partial refund. The amount refunded depends on the severity of the Challenge Issue, the impact on the Doer, how the Challenge was affected, and whether the Doer was able to attend and participate in the Challenge.

What Challenge Issues are covered

The term “Challenge Issue” refers to the following situations:

If, within 72 hours of purchasing a hosted challenge, the Challenge Provider is unable to provide an available time slot (or slots) acceptable to the Purchaser for the seats purchased.
The Provider cancels the Challenge.
The Provider fails to deliver or fulfill the Challenge, including because of Provider technical difficulties in the case of online delivery.
The Provider arrives more than 15 minutes late to the Challenge, causing the Doer to abandon the Challenge.
The Challenge presents or entails a safety or health hazard that would reasonably be expected to adversely affect a guest’s participation.
The actual Challenge materially deviates from the Challenge as described at the time of booking or from the DoCurious Challenge standards and requirements in a manner that would reasonably be expected to adversely affect a Doer’s participation.
The Provider is otherwise unable to provide access to the challenge, whether Hosted, Online, or Kit.

Hosted Challenges (Not Purchased on the DoCurious Platform, But On Another Website or Platform)

If You Book and Pay for the Challenge Somewhere Other Than On the DoCurious Platform (Website or App)

A hosted challenge is a challenge in which the participation of the Purchaser must use a specific venue supplied by the Challenge Provider, and/or must meet up in real time (online or in-person) with a representative of the Challenge Provider. In some cases the DoCurious platform will list the challenge, but the Purchaser is then referred to another online location or platform where the challenge where the purchase is actually made. When this occurs, DoCurious was not the recipient of the payment and has no ability to issue a refund directly. Therefore any refund requests should be directed directly to the Challenge Provider or the online location or marketplace where the challenge was purchased.

The Purchaser should always contact the Challenge Provider directly to try to reschedule or resolve any issues before requesting a refund.

Online Challenges

Online challenges purchased directly from DoCurious on the DoCurious platform are available immediately after purchase, and are non-refundable. The only exception is if the challenge provider is unable to provide access to the product (a Challenge Issue). The Purchaser should always contact the challenge provider directly to try to resolve any issues before requesting a refund.

If the purchase is made on a platform or marketplace other than DoCurious, please refer to that platform or marketplace for their refund policy and contact them directly with any refund requests.

Kit Challenges

Unused or defective Kit challenges purchased directly from the DoCurious on the DoCuruious platform may be returned and refunded within 30 days of purchase. The Purchaser should contact the Provider directly to arrange for return of the Kit materials. Refunds will be issued once the Challenge Provider confirms they have received the returned Kit materials. Unless a Challenge Issue occurs, the refund policy for each Hosted Challenge is defined and administered by the Challenge Provider and described in the challenge listing. Any refund requests should initially be directed to the Challenge Provider. If and when the Provider approves a refund request based upon their policies, they are responsible for contacting DoCurious to authorize the refund. The Provider’s refund request should specify the original purchase transaction, the Purchaser to whom the refund should be issued, and the amount of the refund.

If the purchase is made on a platform or marketplace other than DoCurious, please refer to that platform or marketplace for their refund policy and to make refund requests.

The Purchaser should always contact the challenge provider directly to try to resolve any issues before requesting a refund.

Affiliate Challenges

Affiliate Challenges are challenges that are listed on the DoCurious marketplace, but are purchased directly from another vendor, website, or marketplace rather than by going through the DoCurious checkout process. DoCurious is unable to provide any refunds for goods or services that were not purchased directly on our platform. Refund requests should be made directly to the source where the Challenge or other products or services were purchased.

Subscriptions

DoCurious may offer various goods and services - including access to elements of the DoCurious platform - on a subscription basis. These subscriptions may give Purchasers the right to view, post, list, or otherwise access privileges that are not available to non-subscribers. You may cancel a subscription at any time by selecting “Unsubscribe” in your account’s control panel, or by emailing us at: help@docurious.com. When you cancel a subscription, the subscription will remain in effect for the remainder of the subscription period and will no longer renew. DoCurious does not offer refunds on subscriptions that are canceled.

How to request a refund from DoCurious

Only the Purchaser of the Challenge may request a refund. The Purchaser should first request a refund from the Challenge Provider using the contact information found on the listing or order confirmation. If and when the Provider approves a refund request based upon their policies, they are responsible for contacting DoCurious at help@docurious.com to authorize the refund. The Provider’s refund request should specify the original purchase transaction, the Purchaser to whom the refund should be issued, and the amount of the refund.

If the Purchaser is unable to contact the Provider or the Provider fails to respond to a refund request, the Purchaser may contact DoCurious directly at help@docurious.com. The Purchaser’s correspondence should identify the original purchase transaction, the reason for the refund, and why the request is being made directly to DoCurious rather than through the Provider.

To be eligible for a refund for a Challenge Issue other than a Challenge Provider cancellation, the Purchaser may submit a request by emailing us at help@docurious.com. Requests must be made to us no later than 72 hours after occurrence of the Challenge Issue and supported by relevant evidence such as photographs or confirmation of the conditions by the Provider or other guests. We will determine whether a Challenge Issue has occurred by evaluating available evidence.

How refunds are issued by DoCurious

Refunds can take up to 10 business days to process, and can only be made to either your DoCurious Wallet or the original method of payment.

For Hosted Challenges, if a suitable time cannot be confirmed by the Provider you may ask for a full refund to your payment method within 72 hours of purchase. For any other refund granted, the Purchaser has a choice regarding how the refund payment is made:

Option #1: 100% of the original purchase amount can be refunded to your DoCurious Wallet. This amount can be used for any future purchases made on the DoCurious marketplace.

Option #2: The original purchase amount can be refunded to your credit card or other non-Wallet payment method, less 3.5% of the total to cover non-refundable fees charged by third-party credit card and financial service providers. DoCurious has no control over these fees, and regrets any inconvenience that they cause.

How this Policy affects Challenge Providers

If a Purchaser requests a refund and the refund is granted, the Provider will either receive no payout or will have their current or future payouts reduced by the amount of the refund to the Purchaser.

If a refund is sought because a Provider cancels a Challenge or Challenge reservation, the Provider cannot be contacted or is unresponsive to a refund request, or another Challenge Issue disrupts an Challenge, in most circumstances we will attempt to confirm a Purchaser’s refund request with their Provider. Providers can also submit an objection to a Challenge Issue by contacting us at help@docurious.com.

Other things to be aware of

This Policy applies to all reservations made on or after the Effective Date. When this Policy applies, it controls and takes precedence over the reservation’s cancellation policy. Before submitting a request for a refund, whenever feasible, the Purchaser must notify the Challenge Provider and try to resolve the Challenge Issue directly with their Challenge Provider. In connection with resolving the issue, guests can request refunds directly from Challenge Providers. We may reduce the amount of any refund under this Policy to reflect any refund or other relief provided directly by a Challenge Provider.

Where a guest demonstrates that timely reporting of a Challenge Issue was not feasible, we may allow for late reporting of the Challenge Issue under this Policy. Challenge Issues that are caused by Purchasers, Doers, or their invitees are not covered by this Policy. Submitting a fraudulent report violates our Terms of Service and may result in account termination.

Our decisions under this Policy are binding, but do not affect other contractual or statutory rights that may be available. This Policy is not insurance and no premium has been paid by any Member. All rights and obligations under this Policy are personal to the Purchaser and Provider of the reservation and may not be transferred or assigned. Any changes to this Policy will be made in accordance with our Terms of Service.

Effective date: June 7, 2025

Although cancellations by Providers are rare, and some cancellations are beyond a Provider’s control, cancellations by Providers can disrupt Doer plans and undermine confidence in our community. For those reasons, if the Provider cancels a confirmed reservation, or if the Provider is found to be responsible for a cancellation under this Policy, DoCurious may impose fees and other consequences. The fees and other consequences set out in this Policy are intended to reflect the costs and other impacts of these cancellations on Doers, the broader Provider community, and DoCurious. We will waive the fees and, in some cases, the other consequences, if the Provider cancels because of Extenuating Circumstances or certain valid reasons beyond the Provider’s control.

Cancellation fees

If a Provider cancels a confirmed reservation, or if the Provider is found to be responsible for a cancellation under this Policy, we will impose fees subject to a minimum cancellation fee of $25 USD. The fee is based on the challenge amount and when the challenge is canceled:

If the challenge reservation is canceled 48 hours or less before check-in, or after check-in, the fee is 25% of the challenge amount or $25, whichever is greater
If the challenge reservation is canceled anytime between 48 hours and 30 days before check-in, the fee is 15% of the challenge amount or $25, whichever is greater
If the challenge reservation is canceled more than 30 days before check-in, the fee is 10% of the challenge reservation amount or $25, whichever is greater

When calculating cancellation fees, the reservation amount includes the total purchase price, but excludes taxes and Doer fees. If the calculated cancellation fee is less than $25 USD, it will be adjusted up to $25 USD.

Cancellation fees are typically withheld from the next payout(s) to the Provider as provided in the Payments Terms of Service. In addition to the fees and consequences set out in this Policy, Providers who cancel, or are found responsible for a cancellation, will not receive a payout for the canceled reservation, or, if the payout has already been made, then the amount of the payout will be withheld from the next payout(s).

Situations in which fees may be waived

We will waive the fees set out in this Policy in appropriate situations, for example if the Provider cancels because of Extenuating Circumstances or certain valid reasons beyond the Provider’s control. Providers who believe one of these situations applies will be required to provide documentation or other support. We will determine whether to waive any fees and other consequences after evaluating the available evidence.

In the event a fee is waived, other consequences may still apply, like blocking a Listing’s calendar.

Regardless of whether we waive any fees or other consequences, the Provider will not receive a payout for the canceled reservation.

Other consequences

In addition to a cancellation fee, other consequences may apply, such as preventing the Provider from accepting another reservation for the Listing on the affected dates by blocking the Listing’s calendar.

Providers who cancel confirmed bookings without a valid reason may experience other consequences, as explained in our Terms of Service. For example, Providers may have their Listing or account suspended or removed.

When a Provider is found responsible for a cancellation

A Provider may be responsible for a cancellation when it occurs because of conditions in the Listing that are grossly and materially different from how the Listing was described at the time of booking. In these cases, the Provider will be subject to the fees and other consequences laid out in this Policy, regardless of who initiates the cancellation. Examples may include: double-booking a Listing, substituting another challenge or experience for the Listing booked by the Doer, or gross Listing inaccuracies that materially disrupt a Doer experience, like advertising the use of facilities or equipment when none are available for use by Doers.

Other things to consider

If a Provider cannot honor a reservation—regardless of the reason—it’s their responsibility to cancel in a timely manner to allow their Doer time to adjust their plans. A Provider may not encourage the Doer to cancel the reservation.

Providing false statements or materials in connection with this Policy violates our Terms of Service and may result in account termination and other consequences.

Last updated: June 7, 2025

We accept the following forms of payment:

– Visa

– Mastercard

– Discover

– American Express

– DoCurious Wallet and Gift Card payments

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Last Updated: June 7, 2025

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

Last Updated: June 7, 2025

This article provides some general information on how to contact DoCurious in order to exercise your data subject rights under applicable law. If you have any general questions about privacy or data protection at DoCurious, you can send us an email.

US Residents: Please note that you may be required to verify your identity and request before further action is taken. As a part of this process, government identification may be required. Consistent with applicable law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, or the agent must provide proof that the you gave the agent signed permission to submit the request and either (i) verify the your identity with us or (ii) directly confirm with us that the you provided the authorized agent permission to submit the request.

Account deactivation

How to deactivate your account

When you deactivate your account, any current reservations you have as a host or a guest will be deemed automatically canceled by you, and the relevant cancellation policy will apply. If, in the future, you want to reopen a deactivated account, you’ll need to contact help@docurious.com.

You can deactivate your account yourself through your account settings.

If you want to deactivate a listing instead of deactivating your account, you can either make it inactive or delete it.

You can reactivate your account by contacting support@docurious.com.

Account deletion

Deleting your account will result in the permanent closure of your DoCurious account that can't be reversed. Once your account deletion request has been processed, your personal information will be permanently deleted (except for certain information that we may retain, as outlined in our Privacy Policy). This means that we'll no longer be able to provide our services to you and if you decide to use DoCurious again in the future, you'll need to set up a new account.

How to delete your account

You can delete your account and its data by going to Account and selecting Privacy & sharing, or by contacting support@docurious.com.

Data access

You can always review information within your DoCurious account dashboard.

Obtaining a copy the account data DoCurious holds about you

To download a copy of your personal data, you can submit a request by going to your Account and selecting Privacy & sharing, or by contacting DPO@docurious.com. This process involves initiating a request, a security check to ensure we’re not handing over your data to another person, and then coming back to download the data file.

Data portability

Right to portability

In certain jurisdictions, the applicable law may allow you to receive a copy of the personal information you have provided to DoCurious. If you’re permitted to exercise this right, you can request to receive certain personal information in a structured, commonly used, and machine-readable format. Alternatively, you can request that we transmit this information to another service provider, where technically feasible.

Exercising your right to portability

For a complete copy of your data, you can download a file by going to Account and selecting Privacy & sharing, or by contacting DPO@docurious.com.

Opting out from marketing communications

Exercising your right to opt out from receiving marketing emails, notifications, text messages, or calls

You can change your marketing preferences at any time by either clicking the "unsubscribe" link at the bottom of any marketing email, or by logging in to your account and following these steps:

Go to Account and click Notifications
Go to Tips and offers and deselect the marketing communications you'd like to stop receiving

If you are still receiving emails from DoCurious after opting out

We will continue to use the contact details you provided in order to send you notifications related to a service you have requested (ex: booking confirmation emails, transactional emails). If you do not want to receive any notifications from DoCurious (including service messages), you’ll need to deactivate or delete your DoCurious account.

Opting out of DoCurious usage of personal data for direct marketing purposes

If permitted under the laws of the jurisdiction where you reside, you can opt out of such direct marketing activities as outlined in our Privacy Policy by sending us an email. For opting out of marketing communications, see above.

See our Cookie Policy for information on how to manage your cookies.

Opting out of data sharing with third parties

We do not sell personal information to third parties. However, we may share personal information, such as your location, listings you’ve clicked on or viewed, or your device information with certain third parties to perform targeted advertising or data analytics, which could be characterized as “selling,” “sharing,” or “targeted advertising” under California or other state privacy laws. If you’re a US user and want to opt out of such data sharing, you can either Change the settings in your account, or by contacting DPO@docurious.com.

Note that if you are not logged in to your account, opting out of sharing may only affect the device or browser you are using.

Object to processing

How to object to DoCurious’s processing of some of your personal data for certain specific purposes

If permitted under the laws of the jurisdiction where you reside, you may request that DoCurious not process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, DoCurious will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing, or such processing is required for the establishment, exercise, or defense of legal claims.

You may exercise your rights to object to processing by sending an email to DPO@docurious.com.

Account information updates and corrections

How to correct information DoCurious has about you

You have the right to ensure certain personal data is accurate and up-to-date. You can edit profile information within the personal information tab of your account. To request the correction or amendment of other personal data, send an email to DPO@docurious.com. Note that some personal data may not be eligible for correction, for example changes to reviews are governed by our reviews policy.

Non-user data subject rights

If you are a non-user, you can exercise any of your non-user data subject rights via email to DPO@docurious.com. To help us process your request:

Include the subject “Privacy Data Subject Right Request”

Note that before taking action on your request, DoCurious may need to confirm your identity.

Sensitive data processing

In certain jurisdictions, the applicable law may allow you to opt-out of or limit the processing of your sensitive personal information for uses that do not otherwise meet certain exemption reasons, which Include the following:

The use is necessary to perform services reasonably expected by the user (particularly with respect to tax reporting)
The use is reasonably necessary and proportionate to help ensure security and integrity (including (i) resisting malicious, deceptive, fraudulent, or illegal actions and (ii) ensuring the physical safety of natural persons);
The use is necessary to verify customer information; or
The use is necessary to verify or maintain the quality or safety of the service

You may exercise your right to opt-out or limit the use of sensitive data processing in applicable jurisdictions by sending us an email to DPO@docurious.com.

Last Updated: June 7, 2025

Overview

This Extenuating Circumstances Policy explains how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation.

When this Policy allows for cancellation, it controls and takes precedence over the normal cancellation and refund policy. Doers that are impacted by an event covered by this Policy can cancel their reservation and receive, depending on the circumstances, a refund and/or other consideration. Providers that are impacted by an event covered by this Policy can cancel without adverse consequences, but, depending on the circumstances, their calendars may be blocked for the dates of the canceled reservation.

What events are covered

This Policy uses the term “Event” to refer to the following situations that occur after booking, are unforeseen at the time of booking, and prevent or legally prohibit completion of the reservation.

Changes to government travel requirements. Unexpected changes to visa or passport requirements imposed by a governmental agency that prevent travel to the Challenge destination. This doesn’t include lost or expired travel documents or other personal circumstances relating to a guest’s authorization to travel.

Declared emergencies and epidemics. Government declared local or national emergencies, epidemics, pandemics, and public health emergencies. This does not include diseases that are endemic or commonly associated with an area—for example, malaria in Thailand or dengue fever in Hawaii.

Government travel restrictions. Travel restrictions imposed by a governmental agency that prevent or prohibit traveling to, staying at, or returning from the Listing location. This does not include non-binding travel advisories and similar government guidance.

Military actions and other hostilities. Acts of war, hostilities, invasions, civil war, terrorism, explosions, bombings, rebellions, riots, insurrection, civil disorder, and civil unrest.

Natural disasters. Natural disasters, acts of God, large-scale outages of essential utilities, volcanic eruptions, tsunamis, and other severe and abnormal weather events. This does not include weather or natural conditions that are common enough to be foreseeable in that location—for example, hurricanes occurring during hurricane season in Florida.

What is not covered

Everything else. This Policy only allows for cancellations for the Events described above. Everything else is excluded. Examples of situations that this Policy does not allow cancellations for include: unexpected disease, illness, or injury; government obligations like jury duty, court appearances or military duties; travel advisories or other government guidance (that fall short of a travel ban or prohibition); cancellation or rescheduling of an event for which the reservation was made; and transportation disruptions unrelated to a covered Event like road closures, as well as flight, train, bus and ferry cancellations. If you cancel a reservation in these cases, the amount refunded will be determined by the cancellation and refund policy that applies to the reservation.

What to do next

If we notify you or publish information confirming that this Policy applies to your Challenge reservation, please follow the cancellation instructions that we provide. When we have notified you or published information about how this Policy applies, you should have the option to cancel under this Policy by going to your purchased challenges page and canceling the impacted reservation. If you believe this Policy applies to your reservation, but we have not notified you or published information about the Event, please contact us at help@docurious.com to cancel your reservation. In all cases, you should be prepared to provide documentation that shows how the Event has impacted you or your reservation.

Last Updated: June 7, 2025

We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.
Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings.

If you choose to allow us to use your social media or other content (“User Content”) by posting it on our websites or apps, emailing, or otherwise submitting it to us in any form or by any means, you agree to these Terms of Use.

DoCurious engages a limited number of service providers to facilitate the collection and transmission to the DoCurious websites (www.DoCurious.com and others)(the “Site”), social media channels, promotional materials and other properties (“DoCurious Properties”) of User Content, including photos, text, graphics, audio, video, location information, comments and other materials from social media sites, for use by DoCurious in connection with its business, including DoCurious’s product feature, marketing, promotional, advertising and other consumer-related activities (the “DoCurious Services”).

DoCurious reserves the right to alter these Terms of Use without advance notice by posting a revised Terms of Use. Accordingly, you should review the Terms of Use each time you grant permission or authorization to feature your User Content.

USER CONTENT LICENSE

You hereby grant to DoCurious and its related companies, agents, licensees, sublicensees, contractors, successors, legal representatives, assigns, and third-party service providers, and their respective retail partners, marketing or public relations agencies, and other affiliates (the “Licensed Parties”) a worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable, sublicensable right to use your User Content in any manner to be determined in the Licensed Parties’ sole discretion, including but not limited to on webpages and social media pages operated by the Licensed Parties, in promotional emails and advertisements, and in any and all other marketing, promotional and advertising initiatives, and in any media now or hereafter known. The Licensed Parties may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Content in any manner in their sole discretion, with no obligation to you whatsoever.

You grant the Licensed Parties the right to use your username, real name, image, likeness, descriptions of you, location or other identifying information, including but not limited to your voice, in connection with any use of your User Content.

You hereby agree and represent and warrant that (i) you are solely responsible for your User Content, (ii) you own all rights in and to your User Content and/or have obtained appropriate rights and permissions from any and all other persons and/or entities who own, manage or otherwise claim any rights with respect to such User Content, (iii) you are not a minor, (iv) the Licensed Parties’ use of your User Content as described herein will not violate the rights, including but not limited to copyright, trademark, patent, trade secret, privacy, publicity, moral, proprietary or other rights, of any third party, or any law, rule or regulation, and (v) the User Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive or otherwise unlawful.

You hereby release, discharge and agree to hold the Licensed Parties, and any person acting on their behalf, harmless from any liability related in any way to the Licensed Parties’ use of your User Content.

The User Content that you submit is deemed non-confidential and the Licensed Parties have no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except pursuant to the Licensed Parties’ respective privacy policies. By using this Site or the Services, you are consenting to the Licensed Parties’ collection of any personal information you provide for the Licensed Parties’ use and disclosure in connection with the use of your User Content as described herein. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use this Site or the Services or otherwise provide the Licensed Parties with personal information. Your personal information may be transferred to servers located outside the country in which you live or to third parties in other countries so that they may process personal information on the Licensed Parties behalf. By using the Site or the Services or otherwise providing the Licensed Parties with personal information, you agree to the foregoing collection, use, disclosure, transfer and processing of your information in accordance with the terms of these Terms, the Privacy Policy and applicable data protection laws and regulations.

The Licensed Parties reserve the right to remove any User Content from the Site and the DoCurious Properties. If you believe any content, including User Content, residing on the Site or on the DoCurious Properties or displayed or used in connection with the DoCurious Services infringes any person’s or entity’s copyright rights, please refer to the DoCurious Copyright Policy.

ADDITIONAL TERMS

These Terms of Use apply to the entire Site, the DoCurious Properties and DoCurious Services and to your User Content unless otherwise provided. In addition, to the extent your User Content is displayed on the Site or on any of the DoCurious Properties or in connection with the DoCurious Services, you also will be subject to additional terms of use, agreements, guidelines or rules provided by DoCurious applicable to such DoCurious Services and User Content, including but not limited to those set forth on the DoCurious website and its Terms of Service, and you hereby agree to be bound by such additional terms of use or service, agreements, guidelines, instructions or rules provided or posted by DoCurious (the “DoCurious Terms”).

You certify that you are at least 18 years of age or are acting under the supervision of a parent or legal guardian.

INTELLECTUAL PROPERTY RIGHTS

The Site(s) and DoCurious Platform may be protected by copyright, trademark and other intellectual property laws. You acknowledge and agree that you do not acquire any ownership or other rights in proprietary information and materials of DoCurious by authorizing use of your User Content or otherwise using or accessing the Site, the DoCurious Services or the DoCurious Properties.

MISCELLANEOUS

These Terms of Use are personal to you and may not be assigned or transferred by you for any reason whatsoever without DoCurious’s prior written consent; and any action or conduct in violation of the foregoing shall be void and without effect.

You agree that if DoCurious does not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which DoCurious has the benefit of under any applicable law), this will not be taken to be a formal waiver of DoCurious’s rights and that those rights or remedies will still be available to DoCurious.

If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use are invalid, then that provision will be removed without affecting the rest of the Terms of Use. The remaining provisions of these Terms of Use will continue to be valid and enforceable.

Last Updated: June 7, 2025

To help DoCurious run smoothly and to cover the cost of services like Member support, we may charge a Service and/or Affiliate fee when a booking is confirmed.

Service fees

Purchases and bookings on the DoCurious platform incur a service fee that depends on the size of the transaction, but is generally about 3.5% of the purchase amount. This fee is used to compensate financial services companies (such as Stripe) that provide credit card and other financial transaction services. The service fee is deducted from the purchase amount paid by the Purchaser before calculating the amount of the DoCurious Affiliate fee and the balance due to the Provider or Providers.

Affiliate fees

For every purchase made on the DoCurious platform, DoCurious may take a commission or Affiliate fee that is a percentage of the amount paid by the Purchaser after applicable service fees and taxes are deducted. This Affiliate fee ranges from15% to 30% depending upon the Provider’s participation in incentive programs that can be used to reduce the Affiliate fee percentage. Providers can find their currently active Affiliate fee percentage in the Billing portion of their DoCurious account dashboard

Last Updated: June 7, 2025

One of the ways DoCurious fosters trust between Providers and Doers is through our review process for Challenges, products, and services which helps our community make informed booking and Providering decisions and provides Doers and Providers with honest feedback to help them improve. Our reviews policy is intended to help ensure the feedback provided through our review system is authentic, trustworthy, and useful to our community.

Reviews must be unbiased, contain relevant information reflecting the actual experience of the reviewer during the stay or Experience, and follow our Content Policy.

Reviews should be unbiased

Members of the DoCurious community may not coerce, intimidate, extort, threaten, incentivize or manipulate another person in an attempt to influence a review, like promising compensation in exchange for a positive review or threatening consequences in the event of a negative review.
Reviews may not be provided or withheld in exchange for something of value—like a discount, refund, reciprocal review, or promise not to take negative action against the reviewer. They also may not be used as an attempt to mislead or deceive DoCurious or another person. For example, Doers should not write biased or inauthentic reviews as a form of retaliation against a Provider who enforces a policy or rule.
Reviews may only be provided in connection with a genuine Challenge or experience with a product or service. For example, Providers are not allowed to accept a fake booking in exchange for a positive review, use a second account to leave themselves a review, or coordinate with others to manipulate the review system.
Reviews may not be used for the purpose of harming competition. For example, Providers are not allowed to post biased reviews of listings they are affiliated with or directly compete with.

Reviews should be relevant

Reviews must provide relevant information about the reviewer’s experience with the Provider, Doer, product or service that would help other community members make informed booking and Providering decisions.
If a Doer never arrived for their Challenge, or had to cancel due to circumstances unrelated to that Challenge, their review may be removed.

Reviews should follow our content policy

Reviews may not contain explicit, discriminatory, harmful, fraudulent, illegal or other content that violates our Content Policy.

Reporting reviews under this policy

To report a review for violating this policy, contact us.

If a review violates this policy, we may remove that review, including any associated ratings and other content. We take the removal of any review seriously and only do so where there is a clear violation of this policy. Depending on the nature of the violation, we may also restrict, suspend, or remove the associated DoCurious account.

This policy may be applied differently in different places to reflect what local law permits or requires.

Responding to reviews

While we expect all community members to post reviews that represent their genuine experience and contain accurate information, we do not generally mediate disputes concerning the truth of reviews. Instead, we allow individuals to post responses to reviews within 30 days.

Removing a review you wrote

Once a review you’ve written has been published, you can contact us to request for it to be removed.

Last Updated: June 7, 2025

Payments Terms of Service for Users

If you reside in, or the organization you are acting for is established in, the United States, the arbitration agreement and class actions waiver in Section 15 apply to you. Please read them carefully.

Last Updated: June 7, 2025

These Payments Terms of Service for Users (“Payments Terms”) are a binding legal agreement between you and DoCurious Payments that govern the Payment Services (defined below) conducted through or in connection with the DoCurious Platform. When these Payments Terms mention “DoCurious Payments,” “we,” “us,” or “our,” it refers to the DoCurious Payments company you are contracting with for Payment Services.

DoCurious Payments provides payments services to Members publishing, offering, listing, and booking Challenges and other related products and services, including current and future services provided via the DoCurious Platform. These payment services may include (if available) the following (collectively, “Payment Services”):

Collecting payments from Doers (“Payin”), by charging the payment method associated with their DoCurious account, such as credit card, debit card, bank account, PayPal account, or DoCurious Platform wallet or cash balances (“Payment Method”);
Effecting payments to Providers (“Payout”) to a financial instrument associated with their DoCurious account, such as a PayPal account, bank account, a prepaid card, or a debit card (“Payout Method”);
Effecting payments to a third-party Payout Method designated by a Provider;
Collection and payment of charitable donations;
Payment collection services; and
Other payment related services in connection with Provider Services.

In order to use the Payment Services, you must be at least 18 years old, must have an DoCurious account in good standing in accordance with the DoCurious Terms of Service (“Terms”), and must keep your payment and personal information accurate and complete.

Payment Services will be provided by the contracting entity based on your country of residence subject to any exceptions described below:

Country of residence

Contracting entity

United States

DoCurious, Inc. (“DoCurious Payments US”)

If you change your country of residence, the DoCurious company you contract with and the applicable version of the Payment Terms will be determined by your new country of residence from the date on which your country of residence changes. Please note, however, that the DoCurious Payments company with whom you contract will stay the same for all bookings made prior to your change of residence.

The Terms separately govern your use of the DoCurious Platform. If you see an undefined term in these Payment Terms, it has the same definition as in the Terms.

Your use of the Payment Services
Doer Terms
Provider Terms
Appointment of DoCurious Payments as Limited Payment Collection Agent
General Terms
Damage Claims and Damage Amounts
Abandoned Property
Prohibited Activities
Force Majeure
Disclaimers
Liability
Indemnification
Modification, Term, Termination, and other Measures
Governing Law and Dispute Resolution
United States Arbitration Agreement
Miscellaneous
Additional Clauses for Users that are Businesses
Contacting DoCurious Payments

1. Your use of the Payment Services

1.1 DoCurious Payment Services. By using the Payments Services, you agree to comply with these Payments Terms. DoCurious Payments may temporarily limit or suspend your access to or use of the Payment Services, or its features, to carry out maintenance measures that ensure the proper functioning of the Payment Services. DoCurious Payments may improve, enhance and modify the Payment Services and introduce new Payment Services from time to time. DoCurious Payments will provide notice to Members of any changes to the Payment Services, unless such changes do not materially increase the Members’ contractual obligations or decrease the Members’ rights under these Payments Terms.

1.2 Third Party Services. The Payment Services may use or contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services are subject to different terms of service and privacy policies, and Members should review them. DoCurious Payments is not responsible or liable for the use of such Third-Party Services. Links to any Third-Party Services are not an endorsement by DoCurious Payments of those Third-Party Services.

1.3 Your DoCurious Account. DoCurious Payments may enable features that allow you to authorize other Members or third parties to take certain actions that affect your DoCurious account. You may authorize a third party to use your DoCurious account if the feature is enabled for your DoCurious account. You acknowledge and agree that anyone you authorize to use your DoCurious account may use the Payment Services on your behalf and that you will be responsible for any payments made by such person.

1.4 Verification. You authorize DoCurious Payments, directly or through third parties, to make any inquiries we consider necessary to verify your identity and information you provide. This may include (i) screening you against third-party databases or other sources, (ii) requesting reports from service providers, (iii) asking you to provide a form of government identification (e.g., driver’s license or passport), your date of birth, your address, and other information; or (iv) requiring you to take steps to confirm ownership of your email address, Payment Method(s) or Payout Method(s). DoCurious Payments reserves the right to terminate, suspend, or limit access to the Payment Services in the event we are unable to obtain or verify any of this information.

1.5 Additional Terms. Your access to or use of certain Payment Services may be subject to, or require you to accept, additional terms and conditions. If there is a conflict between these Payments Terms and terms and conditions applicable to a specific Payment Service, the latter terms and conditions will take precedence with respect to your use of or access to that Payment Service, unless specified otherwise.

2. Doer Terms

2.1 Adding a Payment Method. When you add a Payment Method to your DoCurious account, you will be asked to provide billing information such as name, billing address, and financial instrument information either to DoCurious Payments or its third-party payment processor(s). You authorize DoCurious Payments and its payment service providers to collect and store your Payment Method information.

2.2 Payment Method Verification. When you add or use a new Payment Method, DoCurious Payments may verify the Payment Method by (i) authorizing your Payment Method for one or two nominal amounts via a payment service provider, and asking you to confirm those amounts, or (ii) requiring you to upload a billing statement. We may, and retain the right to, initiate refunds of these amounts from your Payment Method. When you add a Payment Method during checkout, we will automatically save and add that Payment Method to your DoCurious account so it can be used for a future transaction. You may not remove the Payment Method associated with a reservation during the period commencing from the date of your booking and ending fourteen (14) days following your check-out date, nor during any additional period of time needed to resolve any outstanding Damage Claim associated with such booking.

2.3 Payment Authorization. You allow DoCurious Payments to charge your Payment Method (including charging more than one payment method), either directly or indirectly, for all fees due (including any applicable taxes) in connection with your DoCurious account, including Damage Claim amounts in accordance with the Terms and with Section 6.

2.4 Automatic Update of Payment Method. If your Payment Method’s account information changes (e.g., account number, routing number, expiration date) as a result of re-issuance or otherwise, we may acquire that information from our financial services partners or your bank and automatically update your Payment Method on file.

2.5 Timing of Payment. DoCurious Payments will collect the Total Price due at the time of your booking request or after the Provider accepts your booking request. DoCurious Payments may offer alternative options for the timing and manner of payment. Any additional fees for using those alternative payment options will be displayed via the DoCurious Platform and included in the Total Price, and you agree to pay such fees by selecting the payment option. Additional terms and conditions may apply for the use of an alternative payment option. If DoCurious Payments is unable to collect the Total Price due, as scheduled, DoCurious Payments will collect the Total Price due at a later point in accordance with Section 5.3. Once the payment for your requested booking is successfully completed, you will receive a confirmation email.

2.6 Currency. DoCurious Payments will process each transaction in the currency you select via the DoCurious Platform. The currencies available to make payments may be limited for regulatory or operational reasons based on factors such as your selected Payment Method, your country of residence, and/or your DoCurious Payments contracting entity(ies). Any such limitations will be communicated via the DoCurious Platform, and you will be prompted to select a different currency or Payment Method. Note that if your DoCurious Payments contracting entity’s location is different from the country of your Payment Method, or your selected currency is different from your Payment Method's billing currency, your payment may be processed outside of your country of residence. As a result, certain fees may apply and the amount listed on your card statement may be different from the amount shown at checkout. For example, if you make a booking using a U.S. issued card, but select Euro as your currency, your payment may be processed outside the U.S., and banks and credit card companies may impose international transaction fees and foreign exchange fees. In addition, if you select to pay with a currency that is different from your Payment Method's billing currency, your bank or credit card company may convert the payment amount to your billing currency associated with your Payment Method, based on an exchange rate and fee amount determined solely by your bank. DoCurious Payments is not responsible for any such fees and disclaims all liability in this regard. Please contact your bank or credit card company if you have any questions about these fees or the applicable exchange rate.

2.7 Booking Request Status. If a specific listed booking requested is declined because it is not accepted by the Provider, or you cancel the booking request before it is accepted by the Provider, or DoCurious cancels the booking, any amounts collected by DoCurious Payments and due to you pursuant to the policies described in Section 5.5, will be refunded to you, and any pre-authorization of your Payment Method will be released (if applicable) in accordance with Section 5.5.2

2.8 Payment Restrictions. DoCurious Payments reserves the right to decline or limit payments that we believe (i) may violate DoCurious Payments’ risk management policies or procedures, (ii) may violate these Payments Terms or the Terms, (iii) are unauthorized, fraudulent or illegal; or (iv) expose you, DoCurious, DoCurious Payments, or others to risks unacceptable to DoCurious Payments.

2.9 Payment Service Providers. Payment Methods may involve the use of third-party payment service providers. These payment service providers may charge you additional fees when processing payments in connection with the Payment Services, and DoCurious Payments is not responsible for any such fees and disclaims all liability in this regard. Your Payment Method may also be subject to additional terms of use. Please review them before using your Payment Method.

2.10 Your Payment Method, Your Responsibility. DoCurious Payments is not responsible for any loss suffered by you as a result of incorrect Payment Method information provided by you.

2.11 Different Ways to Pay

2.11.1 Payment Plan

2.11.1.1 DoCurious Payments may make available to Doers the option to pay a portion of the booking’s Total Price at the time of booking and pay the remainder of the Total Price at a later time prior to check-in (“Payment Plan”). Availability of this option may depend on the Listing and/or Payment Method.

2.11.1.2 If you choose a Payment Plan, the DoCurious Platform will notify you during check out of the amount, currency and schedule of each payment due. On the following payments due date, DoCurious Payments will automatically charge the original Payment Method you used to make the booking.

2.11.1.3 If you make a modification to a booking made with a Payment Plan, DoCurious Payments will notify you of the revised payment schedule, as applicable. If the modification increases your Total Price, you may be required to make an additional partial payment of the new Total Price at the time of the modification.

2.11.1.4 You agree that by selecting a Payment Plan, you may not be able to pay for the booking with a different Payment Method or pursuant to a different payment schedule.

2.11.1.5 If DoCurious Payments is unable to collect your payment, DoCurious Payments will notify you of such declined payment, and require you to complete the payment using an alternative Payment Method within 72 hours of the notice. If you fail to complete the payment, you authorize DoCurious to cancel the booking on your behalf. If the booking is canceled, you will be refunded based on DoCurious’ and the Provider’s cancellation policy. You acknowledge that you may incur fees for cancellations pursuant to these cancellation policies.

2.11.2 Recurring Payments

2.11.2.1 For certain bookings (such as for Challenge subscriptions or a series of Challenges), DoCurious Payments may require a Doer to make recurring, incremental payments toward the Total Price owed (“Recurring Payments”). More information on Recurring Payments (including the amount and the frequency of payments) will be made available via the DoCurious Platform if applicable to a booking.

2.11.2.2 If Recurring Payments apply to a confirmed booking, then the Doer authorizes DoCurious Payments to collect the Total Price due.

2.11.2.3 Doers may stop a Recurring Payment by notifying DoCurious Payments orally or in writing at least three (3) business days before the scheduled date of the payment. DoCurious Payments may require you to give written confirmation of a stop-payment order within fourteen (14) days of an oral notification. If you fail to provide written confirmation within those fourteen (14) days, DoCurious Payments is not obligated to honor your request to stop any future Recurring Payments. If you have any questions regarding your Recurring Payments, please contact DoCurious Payments.

3. Provider Terms

3.1 Payment Collection. DoCurious Payments generally collects the Total Price of a booking at the time of the booking request or after the Provider accepts the booking request.

3.2 Valid Payout Method. In order to receive a Payout you must have a valid Payout Method linked to your DoCurious account. When you add a Payout Method to your DoCurious account, you will be asked to provide information such as name, government identification, tax ID, billing address, and financial instrument information either to DoCurious Payments or its third-party payment processor(s). Depending on the Payout Method selected additional information may be required, such as: residential address, name on the account, account type, routing number, account number, email address, payout currency, identification number and account information associated with a particular payment processor. Providing requested information is required for a Payout Method to be valid. The information DoCurious Payments requires for a valid Payout Method may change, and DoCurious Payments may request additional information at any time; failing to provide requested information may result in DoCurious Payments temporarily placing a hold, suspending, or canceling any Payout until the information is provided and, if necessary, validated. You authorize DoCurious Payments to collect and store your Payout Method information. DoCurious Payments may also share your information with governmental authorities as required by applicable law.

3.3 Timing of Payout

3.3.1 Subject to and conditional upon successful receipt of the payments from Doer, DoCurious Payments will generally initiate Payouts to your selected Payout Method two times per month, on or near the 1st and 15th days of the month.

3.3.2 DoCurious Payments may offer you a different Payout time or trigger for payment, which may be subject to additional terms and conditions. The time it takes to receive Payouts once released by DoCurious Payments may depend upon the Payout Method you select.

3.4 Payout. Your Payout for a booking will be the Total Price less applicable fees like DoCurious commission/affiliate fee, service fees, and applicable taxes. In the event of cancellation of a confirmed booking, DoCurious Payments will remit the amount you are due (if any) as provided in the Terms and applicable cancellation policy.

3.5 Payout Restrictions. DoCurious Payments may temporarily place a hold, suspend, or cancel any Payout for purposes of preventing unlawful activity or fraud, risk assessment, security, or completing an investigation; or if we are unable to verify your identity, or to obtain or verify requested information. Furthermore, DoCurious Payments may temporarily place a hold on, suspend, or delay initiating or processing any Payout due to you under the Terms as a result of high volume Booking cancellations or modifications arising from a Force Majeure Event (as defined below).

3.6 Currency Conversion. DoCurious Payments will remit your Payouts in the currency you select via the DoCurious Platform. The currencies available may be limited for regulatory or operational reasons based on factors such as your selected Payout Method, your country of residence, and/or your DoCurious contracting entity(ies). Any such limitations will be communicated via the DoCurious Platform, and you will be prompted to select a different currency or Payout Method. Note that payment service providers may impose transaction, currency conversion or other fees based on the currency or Payout Method you select, and DoCurious Payments is not responsible for any such fees and disclaims all liability in this regard.

3.7 Limits on Payouts. For compliance or operational reasons, DoCurious Payments may limit the amount of a Payout. If you are due an amount above that limit, DoCurious Payments may make a series of Payouts (potentially over multiple days) in order to provide your full Payout amount.

3.8 Payment Service Providers. Payout Methods may involve the use of third-party payment service providers. These payment service providers may charge you additional fees when processing Payouts in connection with the Payment Services (including deducting charges from the Payout amount), and DoCurious Payments is not responsible for any such fees and disclaims all liability in this regard. Your Payout Method may also be subject to additional terms of use. Please review them before using your Payout Method.

3.9 Handling of Funds. DoCurious Payments may combine amounts that it collects from Doers and invest them as permitted under applicable laws. DoCurious Payments will retain any interest it earns on those investments.

3.10 Your Payout Method, Your Responsibility. DoCurious Payments is not responsible for any loss suffered by you as a result of incorrect Payout Method information provided by you.

3.11 Different ways to get paid

3.11.1 Split Payouts

If you provide Provider Services jointly with one or more other Providers as part of a team, business or other organization (“Provider Team”), DoCurious may make available to such Providers the option to allocate between the members of the Provider Team the total Provider Payout for a booking. DoCurious Payments will execute such payments at the instruction of one or more members of the Provider Team and is not responsible for any losses related to errors or omissions made by the Providers in providing such payment instructions.

4. Appointment of DoCurious Payments as Limited Payment Collection Agent

4.1 Each Provider, including each Provider Team member, hereby appoints DoCurious Payments as the Provider’s payment collection agent solely for the limited purpose of accepting and processing funds from Doers purchasing Provider Services on the Provider’s behalf.

4.2 Each Provider, including each Provider Team member, agrees that payment made by a Doer through DoCurious Payments, shall be considered the same as a payment made directly to the Provider, and the Provider will provide the Provider Service booked by the Doer in the agreed-upon manner as if the Provider has received the payment directly from the Doer. Each Provider agrees that DoCurious Payments may refund the Doer in accordance with the Terms. Each Provider understands that DoCurious Payments’ obligation to pay the Provider is subject to and conditional upon successful receipt of the associated payments from Doer. DoCurious Payments guarantees payments to Provider(s) only for such amounts that have been successfully received by DoCurious Payments from Doers in accordance with these Payments Terms. In accepting appointment as the limited payment collection agent of the Provider, DoCurious Payments assumes no liability for any acts or omissions of the Provider.

4.3 Each Doer acknowledges and agrees that, notwithstanding the fact that DoCurious Payments is not a party to the agreement between you and the Provider(s), including each Provider Team member, DoCurious Payments acts as each Provider’s payment collection agent for the limited purpose of accepting payments from you on behalf of the Provider(s). Upon a Doer’s payment of the funds to DoCurious Payments, the Doer’s payment obligation to the Provider(s) for the agreed upon amount is extinguished, and DoCurious Payments is responsible for remitting the funds successfully received by DoCurious Payments to the Provider(s) in the manner described in these Payments Terms. In the event that DoCurious Payments does not remit any such amounts, the Provider(s) will have recourse only against DoCurious Payments and not the Doer directly.

5. General Terms

5.1 Fees. DoCurious Payments may charge fees for use of certain Payment Services and any applicable fees will be disclosed to you in the Terms or via the DoCurious Platform.

5.2 Payment Authorizations. You authorize DoCurious Payments to collect from you amounts due pursuant to these Payment Terms and/or the Terms by either (i) charging the Payment Method associated with the relevant booking, or any other Payment Method on file that you authorize in your DoCurious account (unless you have previously removed the authorization to charge such Payment Method(s)), or (ii) by withholding the amount from your future Payout. Specifically, you authorize DoCurious Payments to collect from you:

Any amount due to DoCurious or DoCurious Payments (e.g., as a result of your bookings, Booking Modifications, cancellations, or other actions as a Doer, Provider or user of the DoCurious Platform), including reimbursement for costs prepaid by DoCurious or DoCurious Payments on your behalf. Any funds collected by DoCurious Payments will set off the amount owed by you to DoCurious or DoCurious Payments and extinguish your obligation to DoCurious or DoCurious Payments.
Any amount due to a Provider from a Doer which DoCurious collects as the Provider’s payment collection agent as further set out in Section 4 above.
Taxes, where applicable and as set out in the Terms.
Any amount you pay through the Resolution Center in connection with your DoCurious account.
Any Damage Claim amounts owed to DoCurious or DoCurious Payments in accordance with the Terms and Section 6.
Penalties payable under the Terms, including any cost and expenses incurred in collecting the penalty.
Any service fees or cancellation fees imposed pursuant to the Terms (e.g., if, as a Provider, you cancel a confirmed booking).
Any amounts already paid to you as a Provider despite a Doer canceling a confirmed booking or DoCurious deciding that it is necessary to cancel a booking in accordance with the Terms , Refund Policy, Extenuating Circumstances Policy, or other applicable cancellation policy. You agree that in the event you have already been paid, DoCurious Payments will be entitled to recover the amount of any such Doer refund from you, including by subtracting such refund amount out from any future Payouts due to you.

If you owe an amount at any time after a booking, such as with Payment Plan or Recurring Payment charges, Booking Modifications, resolution center payments, or Damage Claims (“Additional Amounts”), you authorize DoCurious Payments to collect payments for such Additional Amounts by charging your Payment Method associated with the relevant booking without any further action on your part. DoCurious Payments will notify you in writing before any Additional Amounts are charged.

If your Payment Method associated with the relevant booking is determined to be expired, invalid or otherwise not able to be charged for any reason (such as insufficient funds), you remain responsible for any uncollected amounts and DoCurious Payments may charge the Payment Method related to your booking again or use any other Payment Method on file associated with your DoCurious account, if available, to collect such Additional Amounts. Any amount not collected for any reason will be subject to any remedies that may be available, including, but not limited to, referral to a collections agency, or pursuit of available causes of action or claims against you.

If DoCurious has reason to believe that you as a Provider participated in fraudulent activity, such as an overpayment scam, booking fraud or other fraud, and DoCurious Payments released the payout for such stay, DoCurious Payments may recoup from you such amount by reducing, setting off or debiting the amount from any future Payouts owed to you.

In addition to any amount due as outlined above, if there are delinquent amounts or chargebacks associated with your Payment Method, you may be charged fees that are incidental to DoCurious Payments collection of these delinquent amounts and chargebacks. Such fees or charges may include collection fees, convenience fees or other third-party charges.

5.3 Collections

5.3.1 If DoCurious Payments is unable to collect any amounts you owe under the Terms and these Payments Terms, DoCurious Payments may engage in collection efforts to recover such amounts from you.

5.3.2 DoCurious Payments will deem any owed amounts overdue when: (a) for authorized charges, one hundred and twenty (120) days have elapsed after DoCurious Payments first attempts to charge your Payment Method or the associated services have been provided, whichever is later; and (b) for withholdings from a Provider’s future Payouts, two hundred and seventy (270) days have elapsed after the adjustment is made to the Provider’s DoCurious account or the associated services have been provided, whichever is later.

5.3.3 DoCurious Payments will deem any overdue amounts not collected to be in default when three hundred and sixty five (365) days have elapsed: (a) for authorized charges, after DoCurious Payments first attempts to charge your Payment Method or the associated services have been provided, whichever is later; and (b) for withholdings from a Provider’s future Payouts, after the adjustment is made to the Provider’s DoCurious account or the associated services have been provided, whichever is later.

5.3.4 You hereby explicitly agree that all communications in relation to amounts owed will be made by electronic mail or by phone, as provided to DoCurious and/or DoCurious Payments by you. Such communications may be made by DoCurious, DoCurious Payments, or by anyone on their behalf, including but not limited to a third-party collection agent.

5.4 Payment Processing Errors

5.4.1 DoCurious Payments will take the necessary steps to rectify any payment processing errors that we become aware of. These steps may include crediting or debiting (as appropriate) the original Payout Method or Payment Method used or selected by you, so that you end up receiving or paying the correct amount. This may be performed by DoCurious Payments or a third party such as your financial institution. We may also take steps to recover funds sent to you in error (including but not limited to an event of duplicate payments made to you due to a processing error), by reducing, setting off and/or debiting the amount of such funds from any future Payouts owed to you.

5.4.2 To the extent you receive any funds in error, you agree to immediately return such funds to DoCurious Payments.

5.5 Refunds

5.5.1 Any refunds or credits due to a Member pursuant to the Terms, Extenuating Circumstances Policy, and Refund Policy will be initiated and remitted by DoCurious Payments in accordance with these Payments Terms.

5.5.2 Subject to this Section 5.5.2, DoCurious Payments will initiate the refund process immediately. In case of a cancellation by Provider, DoCurious Payments will hold the funds for up to 72 hours until the Doer is either refunded or the Doer directs DoCurious to use the funds to rebook with another Provider. In certain instances, the refund process may include the option to receive credit in lieu of a cash refund; if this option is made available to you, the timing of your refund will be communicated via the DoCurious Platform. The time it takes to receive any cash refund or for any pre-authorization of your Payment Method to be released will vary based on the Payment Method and any applicable payment system (e.g., Visa, Mastercard, etc.) rules. In the event of a Force Majeure Event that may affect the processing and settlement of refunds, DoCurious Payments will initiate and process the refund as soon as is practicable.

6. Damage Claims and Damage Amounts

6.1 If you are responsible for Damage Claim amounts, pursuant to Section 15 of the Terms, DoCurious via DoCurious Payments may, with your prior authorization, to charge the Payment Method used to make the booking or any other payment method on file in your DoCurious account at the time of the Damage Claim in order to collect Damage Claim amounts, up to a maximum amount as defined in Section 15 of the Terms.
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6.2 You agree that DoCurious Payments may seek to recover from you under any insurance policies you maintain and that DoCurious Payments may also pursue against you any remedies it may have available, including, but not limited to, referral to a collections agency, or pursuit of causes of action or claims against you, including in relation to a Damage Claim, or payment requests made by Providers based upon a claim of damage that you have incurred.

7. Abandoned Property

If DoCurious Payments holds funds due to you (e.g., because we are unable to issue you a Payout or refund) or you do not use a gift card or gift credit for the relevant period of time set forth by your state, country, or other governing body in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by reporting and escheating (sending) such funds to the appropriate governing body as required by applicable unclaimed property laws.

8. Prohibited Activities

8.1 You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Payment Services. In connection with your use of the Payment Services, you may not and you agree that you will not and will not assist or enable others to:

breach or circumvent any applicable laws or regulations;
breach or circumvent any agreements with third parties, third-party rights, or the Terms, or Legal Terms;
use the Payment Services for any commercial or other purposes that are not expressly permitted by these Payments Terms;
register or use any Payment Method or Payout Method with your DoCurious account that is not yours or you do not have authorization to use;
avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by DoCurious Payments or any of DoCurious Payments’ providers or any other third party to protect the Payment Services;
take any action that damages or adversely affects, or could damage or adversely affect, the performance or proper functioning of the Payment Services;
attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Payment Services; or
violate or infringe anyone else’s rights or otherwise cause harm to anyone.

8.2 You may not use or assist others to use the Payment Services to send or receive funds: (i) into any United States embargoed countries; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals, the U.S. Department of Commerce’s Denied Persons List or Entity List, UK Sanctions List and HM Treasury Department Consolidated List, United Nations Consolidated List or European Union Consolidated List. You represent and warrant that: (i) neither you nor your Provider Services are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government, UK or European Union list of prohibited or restricted parties. In addition to complying with the above, you must also comply with any relevant export control laws in your local jurisdiction.

9. Force Majeure

DoCurious Payments shall not be liable for any delay or failure to fulfill any obligation under these Payments Terms resulting from causes outside the reasonable control of DoCurious or DoCurious Payments, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials (“Force Majeure Event”).

10. Disclaimers

10.1 If you choose to use the Payment Services, you do so voluntarily and at your sole risk. To the maximum extent permitted by law, the Payment Services are provided “as is”, without warranty of any kind, either express or implied.

10.2 Notwithstanding DoCurious Payments’ appointment as the limited payment collection agent of Providers pursuant to Section 4, DoCurious Payments explicitly disclaims all liability for any act or omission of any Member or other third party. DoCurious Payments does not have any duties or obligations as agent for each Provider except to the extent expressly set forth in these Payments Terms, and any additional duties or obligations as may be implied by law are, to the maximum extent permitted by applicable law, expressly excluded.

10.3 If we choose to conduct identity verification on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.

10.4 The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights or warranties which cannot lawfully be excluded. However, the duration of any statutorily required warranties shall be limited to the maximum extent (if any) permitted by law.

11. Liability

11.1 Except as provided in Section 11.2, you acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Payment Services remains with you. If you permit or authorize another person to use your DoCurious account in any way, you are responsible for the actions taken by that person. Neither DoCurious Payments nor any other party involved in creating, producing, or delivering the Payment Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Payments Terms, (ii) from the use of or inability to use the Payment Services, or (iii) from any communications, interactions, or meetings with other Members or other persons with whom you communicate, interact, transact, or meet with as a result of your use of the Payment Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not DoCurious Payments has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. In no event will DoCurious Payments’ aggregate liability arising out of or in connection with these Payments Terms and your use of the Payment Services including, but not limited to, from your use of or inability to use the Payment Services, exceed (i) the amounts you have paid or owe for bookings via the DoCurious Platform as a Doer in the twelve (12) month period prior to the event giving rise to the liability, or if you are a Provider, the amounts paid by DoCurious Payments to you in the twelve (12) month period prior to the event giving rise to the liability, or (ii) one hundred U.S. dollars (US$100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between DoCurious Payments and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

12. Indemnification

To the maximum extent permitted by applicable law, you agree to release, defend (at DoCurious Payments’ option), indemnify, and hold DoCurious Payments and its affiliates and subsidiaries, and their officers, directors, employees, and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Payments Terms; (ii) your improper use of the Payment Services; (iii) your failure, or our failure at your direction, to accurately report, collect or remit taxes; or (iv) your breach of any laws, regulations, or third-party rights.

13. Modification, Term, Termination, and other Measures

13.1 Modification. Except as otherwise required by applicable law, DoCurious Payments may modify these Payments Terms at any time. If we make material changes to these Payment Terms, we will post the revised Payment Terms on the DoCurious Platform and update the “Last Updated” date at the top of these Payment Terms. If you are affected by the modification, we will also provide you with notice of the modifications at least thirty (30) days before the date they become effective. If you do not terminate your agreement before the date the revised Payment Terms become effective, your continued use of the Payment Services will constitute acceptance of any changes to the revised Payments Terms.

13.2 Term. This agreement between you and DoCurious Payments reflected by these Payment Terms is effective when you create an DoCurious account or use the Payment Services and remains in effect until either you or we terminate this agreement in accordance with Section 13.3.

13.3 Termination. You may terminate this agreement at any time by sending us an email or by deleting your DoCurious account. Terminating this agreement will also serve as notice to cancel your DoCurious account pursuant to the Terms. Without limiting our rights specified below, DoCurious Payments may terminate this agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address. DoCurious Payments may also terminate this agreement immediately without notice if (i) you have materially breached your obligations under this agreement; (ii) you have provided inaccurate, fraudulent, outdated, or incomplete information; (iii) you have violated applicable laws, regulations, or third-party rights; or (iv) DoCurious Payments believes in good faith that such action is reasonably necessary to protect other Members, DoCurious, DoCurious Payments, or third parties.

13.4 Suspension and Other Measures. DoCurious Payments may limit or temporarily or permanently suspend your use of or access to the Payment Services (i) to comply with applicable law, or the order or request of a court, law enforcement, or other administrative agency or governmental body, (ii) if you have breached these Payments Terms, the Terms, applicable laws, regulations or third-party rights, (iii) if you have provided inaccurate, fraudulent, outdated, or incomplete information regarding a Payment Method or Payout Method, (iv) for any amounts you owe under these Payments Term that are overdue or in default, or (v) if DoCurious Payments believes in good faith that such action is reasonably necessary to protect the personal safety or property of DoCurious, its Members, DoCurious Payments, or third parties, or to prevent fraud or other illegal activity. Further, for unsuccessful payment due to card expiration, insufficient funds, or otherwise, we may temporarily suspend your access to the Payment Services until we can charge a valid Payment Method

13.5 Appeal. If DoCurious Payments takes any of the measures described in Section 13.3 and 13.4 you may appeal such a decision by contacting customer service.

13.6 Effect of Termination. If you cancel your DoCurious account as a Provider or DoCurious Payments takes any of the measures described above, DoCurious Payments may provide a full refund to any Doers with confirmed booking(s), and you will not be entitled to any compensation for pending or confirmed bookings that were canceled. If you cancel your DoCurious account as a Doer, DoCurious Payments will initiate a refund for any confirmed booking(s) based on the Listing’s cancellation policy. If your access to or use of the Payment Services has been suspended or limited or this agreement has been terminated by us, you may not register a new DoCurious account or attempt to access and use the Payment Services through an DoCurious account of another Member.

13.7 Survival. Sections 5 through 20 of these Payments Terms shall survive any termination or expiration of this agreement.

14. Governing Law and Dispute Resolution

14.1 If you are contracting with DoCurious Payments US, these Payments Terms will be interpreted in accordance with the laws of the State of Delaware and the United States of America, without regard to conflict-of-law provisions. Legal proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 15 must be brought in state or federal court in Delaware, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Delaware.

15. United States Arbitration Agreement

15.1 Application. This Arbitration Agreement only applies to you if you are contracting with DoCurious Payment US. If you are not contracting with DoCurious Payments US, and you nevertheless attempt to bring any legal claim against DoCurious Payments in the United States, this Arbitration Agreement will apply for determination of the threshold issue of whether this Section 15 applies to you, and all other threshold determinations, including residency, arbitrability, venue, and applicable law.

15.2 Overview of Dispute Resolution Process. DoCurious Payments is committed to participating in a consumer-friendly dispute resolution process. To that end, these Payment Terms provide for a two-part process for individuals to whom this Section 15 applies: (1) an informal negotiation directly with DoCurious’s customer service team (described in Section 15.3), and if necessary (2) a binding arbitration administered by the American Arbitration Association (“AAA”). You and DoCurious Payments each retain the right to seek resolution of the dispute in small claims court as an alternative to arbitration

15.3 Mandatory Pre-Arbitration Dispute Resolution and Notification. At least 30 days prior to initiating an arbitration, you and DoCurious Payments each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution. You must send your notice of dispute to DoCurious Payments by mailing it to DoCurious Payments’ agent for service: White Summers, 805 SW Broadway, Suite 2440, Portland, OR 97205, Attn: DoCurious Payments. DoCurious Payments will send its notice of dispute to the email address associated with your DoCurious account. A notice of dispute must include: the party’s name and preferred contact information, a brief description of the dispute, and the relief sought. If the parties are unable to resolve the dispute within the 30-day period, only then may either party commence arbitration by filing a written Demand for Arbitration (available at www.adr.org) with the AAA and providing a copy to the other party as specified in the AAA Rules (available at www.adr.org).

15.4 Agreement to Arbitrate. You and DoCurious Payments mutually agree that any dispute, claim or controversy arising out of or relating to these Payments Terms or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the Payment Services (collectively, “Disputes”) will be settled by binding individual arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and DoCurious Payments agree that the arbitrator will decide that issue.

15.5 Exceptions to Arbitration Agreement. You and DoCurious Payments each agree that the following causes of action and/or claims for relief are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction (as defined by Section 15): (i) any claim or cause of action seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack); (ii) a request for the remedy of public injunctive relief; or (iii) any individual claim of sexual assault or sexual harassment arising from your use of the DoCurious Platform or Provider Services. You and DoCurious Payments agree that the remedy of public injunctive relief will proceed after the arbitration of all arbitrable claims, remedies, or causes of action, and will be stayed pending the outcome of the arbitration pursuant to section 3 of the Federal Arbitration Act.

15.6 Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and the Federal Arbitration Act governs all substantive and procedural interpretation and enforcement of this provision. The arbitration will be administered by AAA in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the arbitrator (the “AAA Rules”) then in effect, except as modified here. The AAA Rules are available at www.adr.org. In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules.

15.7 Modification to AAA Rules - Arbitration Hearing/Location. In order to make the arbitration most convenient to you, DoCurious Payments agrees that any required arbitration hearing may be conducted via phone or video conference. If the amount in controversy is $5,000 or less, the parties agree to proceed solely on the submission of documents to the arbitrator.

15.8 Modification of AAA Rules - Attorney’s Fees and Costs. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules. Either party may make a request that the arbitrator award attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, as allowed by applicable law and the AAA Rules.

15.9 Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award any relief allowed by law or the AAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.

15.10 Jury Trial Waiver. You and DoCurious Payments acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.

15.11 No Class Actions or Representative Proceedings. You and DoCurious Payments acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding. Unless we agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If there is a final judicial determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy, and only that claim, cause of action or requested remedy, will be severed from this agreement to arbitrate and will be brought in a court of competent jurisdiction. In the event that a claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we agree that the claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the arbitrator.

15.12 Severability. Except as provided in Section 15.11, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision shall be severed and the remainder of the Arbitration Agreement will be given full force and effect.

15.13 Changes to Agreement to Arbitrate. If DoCurious Payments changes this Section 15 after the date you last accepted these Payments Terms (or accepted any subsequent changes to these Payments Terms), you may reject that change by sending us written notice (including by email) within thirty (30) days of the date the change is effective. Rejecting a new change, however, does not revoke or alter your prior consent to any earlier agreements to arbitrate any Dispute between you and DoCurious Payments (or your prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and DoCurious Payments.

15.14 Survival. Except as provided in Section 15.12 and subject to Section 13.7, this Section 15 will survive any termination of these Payments Terms and will continue to apply even if you stop using the Payment Services or terminate your DoCurious account.

16. Miscellaneous

16.1 Interpreting these Payments Terms. Except as they may be supplemented by additional terms and conditions, policies, guidelines, or standards, these Payments Terms constitute the entire agreement between DoCurious Payments and you regarding the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between DoCurious Payments and you regarding the Payment Services. If any provision of these Payments Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

16.2 No Waiver. DoCurious Payments’ failure to enforce any right or provision in these Payments Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Payments Terms, the exercise by either party of any of its remedies under these Payments Terms will be without prejudice to its other remedies under these Payments Terms or otherwise permitted under law.

16.3 Assignment. You may not assign, transfer, or delegate this agreement or your rights and obligations hereunder without DoCurious Payments’ prior written consent. DoCurious Payments may without restriction assign, transfer, or delegate this agreement and any rights and obligations, at its sole discretion, with thirty (30) days’ prior notice.

16.4 Notices. Unless specified otherwise, any notices or other communications permitted or required under this agreement, will be in writing and given by DoCurious Payments via email or DoCurious Platform notification, and depending on your notification setting, messaging service (including SMS and WeChat). The date of receipt will be deemed the date on which DoCurious Payments transmits the notice.

17. Additional Clauses for Users that are Businesses

The following paragraphs also apply if you are using the Payment Services as a representative (“Representative”) acting on behalf a business, company or other legal entity (in such event, for purposes of the Payments Terms, “you” and “your” will refer and apply to that business, company or other legal entity).

17.1 You accept the Payment Terms and you will be responsible for any act or omission of employees or third-party agents using the Payment Service on your behalf.

17.2 You and your Representative individually affirm that you are authorized to provide the information described in Section 2.1 and Section 3.2 and your Representative has the authority to bind you to these Payments Terms. We may require you to provide additional information or documentation demonstrating your Representative’s authority.

17.3 You represent and warrant to us that: (i) you are duly organized, validly existing and in good standing under the laws of the country in which your business is registered and that you are registering for receiving the Payment Services; and (ii) you have all requisite right, power, and authority to enter into this agreement, perform your obligations, and grant the rights, licenses, and authorizations in this agreement.

17.4 If you are using your Payment Method for the benefit of your employees or other authorized third-party in connection with DoCurious for Work, as permitted by your account, you authorize DoCurious Payments to charge your Payment Method for bookings requested by employees at your company or other permitted third-party.

17.5 For any Payout Method linked to your DoCurious account, you authorize DoCurious Payments to store the Payout Method, remit payments using the Payout Method for bookings associated with your DoCurious account and take any other action as permitted in the Payments Terms in respect of the Payout Method.

17.6 If you handle, store or otherwise process payment card information on behalf of anyone or any third-party, you agree to comply on an ongoing basis with applicable data privacy and security requirements under the current Payment Card Industry Data Security Standard with regards to the use, access, and storage of such credit card information. For additional information, including tools to help you assess your compliance, see https://www.visa.com/cisp and https://www.mastercard.com/sdp.

18. Contacting DoCurious Payments

You may contact DoCurious Payments regarding the Payment Services using the information below:

‍

Entity

DoCurious Payments, Inc.

‍

Contact Information

White Summers, 4900 Meadows Rd., Suite 400

Lake Oswego, OR 97035-3167

Attn: DoCurious Payments

Email: help@docurious.com

‍

DoCurious Payments will provide a copy of these Payments Terms on request. If you have any questions about these Payments Terms, please email us.

Last Updated: June 7, 2025

DoCurious uses cookies, mobile identifiers, tracking URLs, log data and similar technologies to help provide, protect, and improve the DoCurious Platform. This Cookie Policy (“Policy”) supplements the DoCurious Privacy Policy and explains how and why we use these technologies and the choices you have.

Why DoCurious Uses These Technologies

We use these technologies for a number of purposes, such as:

to enable you to use and access the DoCurious Platform and the Payment Services
to enable, facilitate and streamline the functioning of and your access to the DoCurious Platform
to better understand how you navigate through and interact with the DoCurious Platform and to improve the DoCurious Platform
to serve you tailored advertising (such as on the DoCurious Platform, emails and on third-party websites)
to show you content (e.g., advertisements) that is more relevant to you
to monitor and analyze the performance, operation, and effectiveness of the DoCurious Platform and DoCurious advertisements
to enforce legal agreements that govern use of the DoCurious Platform
for fraud detection and prevention, trust and safety, and investigations
for purposes of our own customer support, analytics, research, product development, and regulatory compliance.

Cookies

When you visit the DoCurious Platform we may place cookies on your device. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and can enable us to detect certain kinds of fraud. In many cases the information we collect using cookies and other tools is only used in a non-identifiable manner without reference to personal information. For example, we may use information we collect to better understand website traffic patterns and to optimize our website experience. In some cases we associate the information we collect using cookies and other technology with your personal information. Our business partners may also use these tracking technologies on the DoCurious Platform or engage others to track your behavior on our behalf.

There are two types of cookies used on the DoCurious Platform: (1) “session cookies” and (2) “persistent cookies.” Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser, and can be used again the next time you access the DoCurious Platform.

In many cases you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available. Please note that if you choose to remove or reject cookies or clear local storage this could affect the features, availability, and functionality of the DoCurious Platform.

Flash Cookies

We may use Flash Cookies, also known as Local Stored Objects, and similar technologies to personalize and enhance your online experience. A Flash cookie is a small data file placed on a computer using Adobe Flash technology. The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation.

We use Flash cookies to personalize and enhance your online experience and to deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe’s website.

If you disable Flash cookies or other similar technologies, please note that you may not have access to certain content and product features such as your device remembering a Listing that you viewed during a previous visit.

Pixel Tags, Web Beacons, and Trackers

Pixel tags, web beacons, and tracking urls are tiny graphic images and/or small blocks of code placed on website pages, ads, or in our emails that allow us to determine whether you performed a specific action. When you access these pages, or when you open an email, let us know you have accessed the web page or opened the email. These tools help us measure response to our communications and improve our web pages and promotions.

Server Logs and Other Technologies

We collect many different types of information from server logs and other technologies. For example, we collect information about the device you use to access the DoCurious Platform, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to the DoCurious Platform and the website you visit after you leave the DoCurious Platform.

We may also collect information about your use of the DoCurious Platform such as when we provide accessibility tools. The tools described help us improve user experience and deliver our services.

Device Information

We may use device-related information to authenticate users. For example, we may use your IP address, browser information, or other data provided by your browser or device to identify the device being used to access our platform. We may also use these device-related techniques for associating you with different devices that you may use to access our content including for fraud-protection purposes and to better target advertising.

Third Parties

DoCurious permits third parties to collect the information described above through our Service and discloses such information to third parties for business purposes as described in this Privacy Policy, including but not limited to providing advertising on our Service and elsewhere based on users’ online activities over time and across different sites, services, devices.

Third parties, including Facebook, place technologies such as pixels and SDKs on the DoCurious Platform. These technologies (1) help us analyze how you use the DoCurious Platform, such as by noting the third-party services from which you arrived, (2) market and advertise DoCurious services to you on the DoCurious Platform and third-party websites, (3) help us detect or prevent fraud or conduct risk assessments, and (4) collect information about your activities on the DoCurious Platform, other sites, and/or the ads you have clicked on. For example, to help us better understand how people use the DoCurious Platform, we work with a number of analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here. In some cases, cookies are placed if certain criteria is met, such as being logged into the third-party service on the same browser.

Third parties, including Facebook, may also use such tracking technologies to collect or receive information from the DoCurious Platform and elsewhere and use that information to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the DoCurious Platform and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time. See here for information on how Google manages data in its ad products. For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. To the extent advertising technology is integrated into the DoCurious Platform and you opt-out of tailored advertising, you may still receive advertising content. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms. Users can opt-out of the collection and use of information for ad targeting by updating their Facebook account ad settings and by contacting opt-out@docurious.com with a description of your request and validation information. For more information on how we share information with partners, see the DoCurious Privacy Policy.

Third-Party Social Plugins

The DoCurious Platform may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third-party the information that you are viewing on a certain part of the DoCurious Platform. If you are not logged into your account with the third party, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with the DoCurious Platform to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices.

Your Choices

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. While you may disable cookies through your browser settings, the DoCurious Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.

Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information.

If you choose to decline cookies, some parts of the DoCurious Platform may not work as intended or may not work at all.

Last Updated: June 7, 2025

By posting content on DoCurious, you agree to abide by this policy. Content includes any written, photographic, audio, video, or other content, including:

Writing: Listing titles and descriptions, profile pages, public and private reviews, feedback, Community Center posts, and messages to DoCurious, Providers, or Doers
Imagery: Photos and videos, as well as imagery depicted within photos and videos (such as posters or art hanging on a wall)

We reserve the right to remove any content, in whole or part, that violates this policy, our Terms of Service, our Community Standards, our Reviews Policy, or for any other reason at our sole discretion. In the event of repeated or severe violations, we may also restrict, suspend, or remove the associated DoCurious account.

The following content is not allowed on DoCurious:

Content created solely for the purpose of advertising or other commercial content, including company logos, links, or company names
Spam, unwanted contact, or content that is shared repeatedly in a disruptive manner
Content that endorses or promotes illegal or harmful activity, or that is sexually explicit, violent, graphic, threatening, or harassing
Content that we judge to be discriminatory
Content that attempts to impersonate another person, account, or entity, including a representative of DoCurious
Content that is illegal or that violates another person’s or entity’s rights, including intellectual property rights and privacy rights
Content that includes another person’s private or confidential information, including content that is sufficient to identify a listing’s location

Additional policy violations for specific types of content:

Listing titles

Listing titles that include information irrelevant to the listing type, style, or experience
Listing titles that include symbols or emojis

Listing or profile pages

Listings and profiles that provide fraudulent, false, misleading, or deceptive information

Community Content

Content that is off-topic, doesn’t ask a question, or doesn’t offer knowledge in response to a question as part of a larger discussion
Harassing, trolling, or repeatedly targeting community members

Reviews

Reviews that violate our Reviews Policy

Custom URLs

Personalized web addresses that don’t follow our Custom URL Policy

How to report content that violates our policy

If you believe content violates this policy, you can report the content directly through the app or by contacting us.

DoCurious Challenges: Doer Release and Waiver

Last Updated: June 7, 2025

In order to participate in a Challenge, your Challenge Provider(s) require(s) you to accept this Doer Release and Waiver, which is effective between you, DoCurious, and your Challenge Provider(s) as of the date when you first book or participate in a Challenge, whichever happens first. All terms not defined here have the meaning given them in the DoCurious Terms of Service.

You represent that you are 18 years of age or older. If you are responsible for a minor and allow them to become a Doer, you acknowledge and agree that you are solely responsible for the supervision of that minor throughout the duration of the Challenge, and have read this Doer Release and Waiver and agree to it on the minor’s behalf. If you are booking a Challenge on behalf of other Doers, you will ensure, and you represent and warrant, that each Doer on whose behalf you book has read and agreed to this Doer Release and Waiver, which shall apply to each of them as if the reference to "you" was a reference to him/her.

Assumption of Risks

You understand and acknowledge that the Challenge(s) you sign up to do may be hazardous and may carry the risk of injury or illness, including sickness, physical injury, property damage, disability, permanent paralysis, and death.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, YOU KNOWINGLY, VOLUNTARILY AND FREELY ASSUME ALL RISKS, BOTH KNOWN AND UNKNOWN, OF PARTICIPATING IN EACH CHALLENGE, INCLUDING EACH ACTIVITY IN YOUR CHALLENGE, EVEN IF THOSE RISKS ARISE FROM THE NEGLIGENCE OR CARELESSNESS OF THE PROVIDER(S) OR OTHERS, OR DEFECTS IN THE EQUIPMENT, PREMISES, OR FACILITIES USED DURING THE CHALLENGE, OR OTHERWISE, AND YOU ASSUME FULL RESPONSIBILITY FOR PARTICIPATION IN THE CHALLENGE.

Release and Waiver

You acknowledge and agree that:

You have reasonably assessed the risks involved in the Challenge(s) and have made an informed and voluntary choice to participate.
You alone, and not DoCurious or your Challenge Provider(s), are responsible for determining your fitness for participating in the Challenge(s) and your ability to fully understand any directions or warnings presented.
You will not participate in any Challenge(s) when you have a physical, medical, or mental limitation or disability, or when you are aware or should reasonably be aware of any factors that may limit or prevent you from safely participating in that Challenge(s).
You will act reasonably and responsibly and will comply with any provided and customary conditions, directions, and/or precautions for participation in the Challenge(s). If you notice any hazard during a Challenge, you will stop participating in the Challenge immediately.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE AND PROMISE NOT TO SUE DOCURIOUS OR YOUR CHALLENGE PROVIDER(S) FOR ANY CLAIMS, DEMANDS, CAUSES OF ACTION, LOSSES (WHETHER ECONOMIC OR NON-ECONOMIC), DAMAGES, EXPENSES, COSTS OR LIABILITY OF ANY NATURE WHATSOEVER ARISING FROM OR IN CONNECTION WITH YOUR CHALLENGE(S), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY.

If you reside in California, you expressly waive the protection of Section 1542 of the California Civil Code (“Section 1542”), which provides: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS/HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM/HER MUST HAVE MATERIALLY AFFECTED HIS/HER SETTLEMENT WITH THE DEBTOR. You understand and agree that claims or facts in addition to or different from those which are now known or believed by you to exist may hereafter be discovered.

You intend this Release and Waiver to be a complete and unconditional release of all liability to the greatest extent allowed by law. You agree that if any portion of this Waiver and Release is held to be invalid, the balance notwithstanding shall continue in full force and effect.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCURIOUS AND CHALLENGE PROVIDERS PROVIDE THE CHALLENGE(S) “AS IS,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOST(S) EXPRESSLY DISCLAIM ANY WARRANTIES OF SAFETY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND AS TO THE ADEQUACY OF THE DIRECTIONS AND WARNINGS PROVIDED TO YOU.

Indemnification

You agree that if, despite this Doer Release and Waiver, you or anyone on your behalf make a claim against DoCurious or any Challenge Provider(s) relating to a Challenge, you will indemnify and hold the DoCurious or any Challenge Provider(s) harmless from any liability, demand, loss, damage, or costs which DoCurious or the Challenge Provider(s) may incur as the result of such claim.

You affirm that you HAVE READ THIS DOER RELEASE AND WAIVER AND FULLY UNDERSTAND THE ASSUMPTION OF RISK, RELEASE, WAIVER, AND CONSENT CONTAINED IN IT. YOU FURTHER UNDERSTAND THAT YOU HAVE GIVEN UP RIGHTS BY AGREEING TO THESE TERMS, AND HAVE DONE SO FREELY AND VOLUNTARILY AND WITHOUT INDUCEMENT.

DoCurious Challenge standards and requirements

Last Updated: June 7, 2025

In addition to behaving in accordance with our Terms of Service which apply to all Members, DoCurious Challenge Providers—including their Co-Providers and assistants—must meet the following standards and requirements.

Any Challenge listed must meet and continue upholding these standards to remain on DoCurious platform. If a Challenge doesn’t meet these requirements, the listing or associated account may be restricted, suspended, or removed from the DoCurious marketplace.

Provider requirements

In order to list a Challenge, Providers must operate as a business that complies with all legal, professional, and tax requirements that may be imposed by local, state, provincial, or national entities where they operate or provide products and services. They should also have the knowledge, expertise, and undertake all practices necessary to safeguard the health and safety of participants undertaking any Challenge activities offered.

What doesn't qualify as a DoCurious Challenge

Purely Passive Recreation or Entertainment

DoCurious Challenges are intended to utilize and increase the knowledge and skills of the Doers undertaking them, and must engage the Doer in a “real world” activity as opposed to a purely on-line or screen-based activity. Activities that do not require thought, imagination, or physical activity such as watching television, movies, listening to music, or attending events without a specific and credible personal improvement mission or goal do not qualify. Goal-oriented screen-based activities that do require the use of substantial thought or imagination such as computer programming, digital art, and creating or editing videos or music are allowed.

Computer or Video Games

All DoCurious Challenges must involve the Doer in “real-life” activities. Because computer and video games take place entirely within a virtual world, they do not qualify as DoCurious Challenges. Exceptions may be made in the case of computer-based simulators that provide real-life skills directly applicable to the real world.

Gambling and Games of Chance

Doers must be the ones primarily responsible for the outcome of a Challenge. Activities that involve gambling or rely heavily upon chance do not qualify.

Activities with special requirements or restrictions

Potentially harmful Challenges and activities

Challenges or other activities that are reasonably likely to cause harm to participants or others when conducted properly are not permitted on the platform. Examples include deliberate unprotected exposure to extreme heat or cold, ingestion of toxic substances, choking, confinement, self-harm, or causing harm to others.

Challenges and activities involving risk

All activities that involve a significant potential risk of physical or other harm to participants must be hosted and supervised by Provider personnel with substantial and demonstrable expertise in the subject matter of the activity. This includes possession of valid and up-to-date licenses and certifications when required by law. Any Challenge or other activity with significant potential risk must make participants aware of these risks when listing the Challenge and obtain the written waiver/consent of all participants prior to allowing them to undertake it. If participants are minors under the age of waiver/consent in the location where the challenge is held, the written waiver/consent of a parent or guardian is required.

Sexually suggestive activities

Challenges that include sexual themes, content, or nudity are not permitted on the DoCurious platform.

Activities requiring valid licenses permits, or certifications

When any Challenge or activity involves the use of weapons, vehicles or equipment, food, chemicals, or restricted locations, Providers must ensure that they and all participants possess and maintain any necessary licenses, permits, certifications, permits, insurance, or other documentation required by law. All equipment or vehicles used must be in good repair.

Political activities

We don’t allow Challenges that include or feature political activities or protests.

Verification requirements

Challenge ID Verification

If an Challenge includes a technically specialized activity where we require proof of a license, certification, or insurance on the part of the Provider, it will either not be published or removed from the platform if we find any of the following is true:

The Provider does not have or submit the requested documents.
The required documents are expired
The name(s) on the documents does not match the name listed on the Provider’s DoCurious profile
The documents don’t meet our license or insurance requirements
We cannot process the provided documents for any other reason (ex: blurry photo or unrecognized document type)

Listing page requirements

The Challenge listing must be clear, complete, and accurate. Guests should know exactly what to expect upon booking the Challenge. This applies to all Challenge details, including:

What participants will be doing
Meeting address and instructions for meeting up with the Provider in the case of a Hosted Challenge
What’s included in the price (e.g.: what the Provider is providing for participants)
What Doers need to bring with them (e.g.: self-provided clothing, tools, or materials)
The time and date of the Challenge if applicable

Challenge and Provider standards

Providers must honor all booked reservations

Providers must honor their reservations, unless they must cancel due to a valid extenuating circumstance, safety concerns, or dangerous weather conditions..

Doer feedback

Doers like to know they can expect a quality experience in their Challenges. Challenges must maintain a high overall rating and avoid too many low review ratings (1-3 stars) from guests. Providers with too many low ratings or participant-reported issues may have their listings suspended and/or removed from the DoCurious platform.

What we don’t allow on Challenges

Mistreatment of animals

Challenges involving wild or domesticated animals should ensure the welfare of both animal and human participants.

Intellectual property violations

We do not permit the use of copyrighted work such as music, videos, photography, or literature unless the work was created or properly licensed by the Provider or Doer, or is in the public domain. We also prohibit the unauthorized use of other types of intellectual property such as trademarks (ex: brand names) or individual names (ex: celebrities) that improperly suggest an endorsement of, or affiliation with, a Provider or Challenge.

Violation of local laws or restrictions

Providers are responsible for understanding and complying with all applicable laws, rules, regulations, and other requirements that apply to their Challenge.

Last Updated: June 7, 2025

‍Notification of Copyright Infringement

DoCurious, Inc. ("DoCurious") respects the intellectual property rights of others and expects its users to do the same.

It is DoCurious’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the account or access of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others.

In accordance with the Digital Millennium Copyright Act of 1998, the text of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, DoCurious will respond expeditiously to claims of copyright infringement committed using the DoCurious website and mobile application (the "Site and Application") that are reported to DoCurious’s Designated Copyright Agent, identified in the sample notice below.

If you are a copyright owner, or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Site and Application by completing the following DMCA Notice of Alleged Infringement and delivering it to DoCurious’s Designated Copyright Agent. Upon receipt of the Notice as described below, DoCurious will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged material from the Site and Application.

DMCA Notice of Alleged Infringement ("Notice")

Identify the copyrighted work that you claim has been infringed, or - if multiple copyrighted works are covered by this Notice - you will provide a comprehensive list of the copyrighted works that you claim have been infringed.
Identify the material that you claim is infringing (or to be the subject of infringing activity) and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, including at a minimum, if applicable, the URL of the link shown on the Site and Application where such material may be found.
Provide your mailing address, telephone number, and, if available, email address.
Include both of the following statements in the body of the Notice:
- "I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."
- "I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."
Provide your full legal name and your electronic or physical signature.

Deliver this Notice via email, with all items completed, to DoCurious’s Designated Copyright Agent:

Email: help@docurious.com

Canceling a reservation as a Provider without adverse consequences

Last Updated: June 7, 2025

It’s important to know that Providers should never cancel for any reason that violates our policies.

Valid cancellation reasons

We understand that cancellations are sometimes unavoidable due to circumstances outside of the Provider’s control. If a Provider has to cancel for a valid reason, we’ll work with them and help their Doers find another place to stay, without the Provider incurring cancellation fees or other consequences from canceling.

Valid cancellation reasons include:

Circumstances beyond the Provider’s control, such as major damage to a listing, emergency repairs (like a gas leak or a burst pipe), or serious personal illness that prevents Providering
An Extenuating Circumstance, such as declared emergencies and epidemics or government travel restrictions

To cancel in one of these situations, a Provider may be required to submit proof. For example, they might be asked to provide photos, videos, and other documentation in the case of emergency repairs, or a letter from a doctor in the case of serious personal illness.

If a Provider cannot honor a reservation—regardless of the reason—it’s their responsibility to cancel in a timely manner to allow their Doer time to adjust their plans.

Last Updated: June 7, 2025

Advertisers

We allow advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

Site Management, Modifications, and Interruptions

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the DoCurious Platform Offerings.

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the DoCurious Platform Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Platform Offerings.

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Platform Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

We cannot guarantee the Site and the Platform Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Platform Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Platform Offerings during any downtime or discontinuance of the Site or the Platform Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Platform Offerings or to supply any corrections, updates, or releases in connection therewith.

Additional Terms for Hosted Challenge Providers

Last Updated: June 7, 2025

These Additional Terms for Hosted Challenge Providers ("Hosted Challenge Terms") govern your use of the DoCurious Platform to publish and offer Hosted Challenges. By submitting an Hosted Challenge to be listed on the DoCurious Platform, you are agreeing to these Hosted Challenge Terms.

These Hosted Challenge Host Terms supplement the DoCurious Terms of Service ("Terms") and the DoCurious Payments Terms of Service ("Payments Terms"), and, except as explicitly stated herein, the Terms and Payments Terms apply in full to all Hosted Challenge Providers, Hosted Challenge Listings, and Hosted Challenges. All capitalized terms not defined in these Hosted Challenge Terms have the meaning given to them in the Terms. Nothing in these Hosted Challenge Terms should be interpreted to amend or contradict the Terms unless explicitly stated. If there is a conflict between the Terms and the Hosted Challenge Terms, these Hosted Challenge Terms control.

1. Listing a Hosted Challenge. To list a Hosted Challenge, you must create a Listing and submit the Hosted Challenge to DoCurious. Hosted Challenges must at all times meet the standards and requirements for Challenges. When listing an Hosted Challenge you must, where applicable, fully educate and inform Doers about (i) any risks inherent or incidental to the Hosted Challenge, (ii) any requirements for participation, such as the minimum age, related skills, or level of fitness, and (iii) anything else they may need to know to safely participate in the Hosted Challenge (including dress codes, equipment, special certifications or licenses, etc.). DoCurious reserves the right to decide, in its sole discretion, whether a submitted Hosted Challenge will be allowed to remain listed and active on the DoCurious Platform.

2. Personal Safety. When listing, hosting and conducting a Hosted Challenge, you are solely responsible for ensuring that any Provider personnel involved have undergone background checks or other vetting intended to minimize the risk of exposing Doers to potential criminal, antisocial, abusive, or sexual misconduct. Any reports of such misconduct must be made available to DoCurious immediately. Failure to do so may result in termination of your Listing(s) and or Provider Account.

3. Equipment. Unless you have notified your Doers that they may provide their own, you are responsible for providing all equipment, including supplies, vehicles, venues and other materials ("Equipment") necessary to host your Hosted Challenge. You are solely responsible for ensuring that the Equipment used in your Hosted Challenge, whether provided by you or not, is in good working order and conforms to all laws pertaining to safety, equipment, inspection, and operational capability. Except as otherwise required by law, you assume all risk of damage or loss to your Equipment.

4. Additional Hosted Challenge Host Responsibilities. You are responsible for (i) understanding and complying with all laws, rules and regulations that may apply to your Hosted Challenge, (ii) obtaining any required licenses, permits, or registrations prior to providing your Hosted Challenge; and (iii) ensuring that your Listing and/or provision of a Hosted Challenge will not breach any agreement you may have with any third party.

5. Termination. As a Hosted Challenge Provider, you may terminate this agreement for any reason and at any time by sending us an email or by removing all of your Hosted Challenges from the DoCurious Platform. DoCurious may terminate this agreement, stop providing access to the DoCurious Platform, deactivate your account, remove your Listing(s), or any combination thereof, for any reason by providing you 30 days’ notice via email or using any other contact information you have provided for your account. DoCurious may also terminate this agreement, stop providing access to the DoCurious Platform, deactivate your account, remove your Listing(s), or any combination thereof, immediately and without notice if: (i) you materially breach this agreement and/or our other Terms or Policies, (ii) you materially fail to comply with the standards and requirements for Challenges, (iii) you violate applicable laws, or (iv) we reasonably believe termination is advisable to protect DoCurious, its Members, or third parties. If your Listing has been inactive for 120 or more days, we may remove it from DoCurious.

6. Insurance. We may require that you obtain your own insurance in order to publish an Hosted Challenge on the DoCurious Platform. We will provide you with reasonable notice of any changes to insurance requirements that apply to your Hosted Challenge. In such cases, you agree to obtain and maintain insurance for you, the members of your team or organization, and/or your Hosted Challenge with the coverage and in the amounts determined by us in our sole discretion for any and all activities that take place on your Hosted Challenge. You agree to cooperate with DoCurious to verify such insurance coverage. In the event that DoCurious has obtained its own liability insurance that covers your Hosted Challenges, your insurance will be the primary source of coverage and DoCurious's insurance will operate as excess or secondary insurance for any amounts exceeding your coverage. Our procurement of such secondary insurance coverage does not relieve you of your obligation to obtain insurance in amounts required by us.

7. Severability. If any provision or part of a provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

8. Modifications to these Hosted Challenge Host Terms. DoCurious reserves the right to modify these Hosted Challenge Terms at any time in accordance with the Terms.

9. Survival. If you or we terminate these Hosted Challenge Terms, the clauses of these Hosted Challenge Terms that reasonably should survive such termination will remain in effect. When these Hosted Challenge Terms are terminated, you are not entitled to a restoration of your account (if your account is canceled) or of the Member Content.

‍Section 23 of these Terms contains an arbitration agreement and class action waiver that apply to all claims brought against DoCurious in the United States and elsewhere. Please read them carefully.

Last Updated: June 7, 2025

AGREEMENT TO TERMS

Thank you for using DoCurious!

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and DoCurious, Inc. (“DoCurious“, “we”, “us”, or “our”), concerning your access to and use of the DoCurious, docurious.com, and DoCurious Platform, apps, and websites as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site” or “DoCurious Platform”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. We will also attempt to notify you via email if and when there are changes in these Terms of Use. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

The DoCurious Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who list and offer products and services are “Providers”, Members who search for, book and purchase a challenge or other products are “Purchasers”, and those who use products and services are “Doers.” If a Purchaser and a Doer are the same person, either term may be used and describes both roles. Providers offer products and services such as goal-oriented challenges (“Challenges”), and a variety of other related products and services (collectively, “Provider Offerings,” and each Provider Product or Service offering, a “Listing”). A Challenge is an activity or experience that has a predefined mission or goal defined by the Provider, and to be accomplished by the Doer. We further distinguish between two different types of challenges: “Hosted Challenges” utilize the real-time physical or video presence and supervision by a Vendor or Vendor representative; the Vendor may or may not also provide any required venue, tools, and materials. “Autonomous Challenges” are undertaken by Doers utilizing Provider Products and/or Services, recorded audio or video, printed materials, settings, tools, and materials, but do not involve the real-time presence or supervision of the Vendor or a Vendor representative. Autonomous Challenges can further be classified into one of two types: “Online Challenges” in which most or all of the materials or instructions are provided by use of recorded content and telecommunications, and “Kit Challenges” in which most or all of materials and instructions are physically sent or provided to the Doer by the Provider. “Affiliate Challenges” are challenges that are listed on the DoCurious marketplace, but are purchased directly from another vendor, website, or marketplace rather than by going through the DoCurious checkout process. Since challenges may consist of a combination of hosted, online, and kit components, DoCurious reserves the right to decide a challenge’s specific classification and type for the purposes of its terms, conditions, and refunds.

You must register an account to access and use many features of the DoCurious Platform, and must keep your account information accurate. As the provider of the DoCurious Platform, DoCurious does not own, control, offer or manage any Listings or Provider Products or Services. DoCurious is not a party to the contracts entered into directly between Providers and Purchasers or Doers, nor is DoCurious a broker or insurer. DoCurious is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms of Service (“Payment Terms”). To learn more about DoCurious’ role see Section 16.

We maintain other Terms and Policies that supplement these Terms like our Privacy Policy, which describes our collection and use of personal data, our Payments Terms, which govern any payment services provided to Members by any DoCurious payment entity(ies) (collectively "DoCurious Payments"), and all others listed here and incorporated by reference.

If you are a Provider, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Doer Services.

‍

Doer Terms

1. Our Mission.

2. Searching and Booking on DoCurious.

3. Cancellations, Travel Issues, Refunds and Booking Modifications.

4. Your Responsibilities and Assumption of Risk.

Provider Terms

5. Providering on DoCurious.

6. Managing Your Listing.

7. Cancellations, Travel Issues, and Booking Modifications.

8. Taxes.

General Terms

9. Reviews.

10. Content.

11. Fees.

12. DoCurious Platform Rules.

13. Termination, Suspension and other Measures.

14. Modification.

15. Resolving Complaints and Damage Claims.

16. DoCurious’ Role.

17. Member Accounts.

18. Disclaimer of Warranties.

19. Limitations on Liability.

20. Indemnification.

21. Contracting Entities.

22. United States Governing Law and Venue.

23. United States Dispute Resolution and Arbitration Agreement.

24. Miscellaneous.

Schedule 1 - Contracting Entities

Doer Terms

1. Our Mission.

Our mission is to help people expand their horizons and live full, satisfying lives by conquering real-life, goal-oriented challenges. We do this by connecting them to our challenge providers, each other, and a wide range of interesting people, places, knowledge, skills, and experiences that they might not otherwise encounter. Do something you’ve never done before – browse through millions of Listings to find challenges that intrigue you. Learn more about a Listing by reviewing the description and photos, the Provider profile, and Doer reviews. If you have questions, just message the Provider.

2. Searching and Booking on DoCurious.

2.1 Searching. You can search for Provider Products and Services by using criteria like the type of Provider Service, location, available dates, and type of challenge. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, Reviews, customer service and cancellation history, popularity, previous challenges and saved Listings, Provider requirements (e.g. in-person versus mail-order), and more.

2.2 Booking. When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees like DoCurious’ service fee, Affiliate fees, taxes, and any other items identified during checkout (collectively, “Total Price”). You are also agreeing that DoCurious, via DoCurious Payments or any third party payment processor contracted by DoCurious, may charge the Payment Method (as defined in the Payment Terms) used to book the Listing in order to collect Damage Claim (as defined in Section 15) amounts. When you receive the booking confirmation, a contract for Provider Products and/or Services (a "Reservation") is formed directly between you and the Provider. In addition to these Terms, you will be subject to, and responsible for complying with, all terms of the Reservation, including without limitation, the cancellation policy and any other rules, standards, Policies, or requirements identified in the Listing or during checkout that apply to the Reservation. It is your responsibility to read and understand these rules, standards, Policies, and requirements prior to booking a Listing. Be aware that some Providers work with a co-Provider or as part of a team to provide their Provider Services.

2.3 Challenge Venue, Settings, Tools, and Materials. If it involves a setting and/or tools and materials that you do not own, a Challenge Reservation is a limited license to enter, occupy, and use the challenge setting, tools, and materials. The Provider retains all rights to the setting, tools, and materials: (i) permitted by your contract with the Provider, and (ii) consistent with applicable law.

2.4 Challenge Reservations and Other Provider Products and Services. A Challenge or other Provider Service Reservation entitles you to participate in, attend, or use the relevant Provider Products and Services. You are responsible for confirming that you, and anyone you invite, meet minimum age, proficiency, fitness, or other requirements. You are responsible for informing the Provider of any medical or physical conditions, or other circumstances that may impact your ability to participate, attend, or use the Provider Products or Services. Except where expressly authorized, you may not allow any person to join a Provider Service unless they are included as an additional Doer during the booking process.

2.5 Products and Services Availability. All Challenges, Products, and Services are subject to availability. We reserve the right to discontinue any Challenges, Listings, Products, and Services at any time for any reason. Prices for all Challenges, Products, and Services are subject to change.

3. Cancellations, Refunds and Booking Modifications.

3.1 Cancellations, Travel Issues, and Refunds. In general, if as a Doer you cancel a Reservation, the amount refunded to you is determined by the Provider’s cancellation policy that applies to that Reservation. However for a Hosted Challenge listed for a specific date and time, you must cancel at least 48 hours prior to the appointment date and time to receive a refund. In certain situations, other Policies take precedence and determine what amount is refunded to you. If something outside your control forces you to cancel a Reservation, you may be eligible for a partial or full refund under our Extenuating Circumstances Policy. If the Provider cancels, you may be eligible for rebooking assistance or a partial or full refund under the Refund Policy for Challenges. See each Additional Legal Terms or Policies for details about what is covered, and what refund applies in each situation.

3.2 Booking Modifications. Doers and Providers are responsible for any booking modifications they agree to make via the DoCurious Platform or direct DoCurious customer service to make on their behalf ("Booking Modifications"), and agree to pay any additional amounts, fees, or taxes associated with any Booking Modification.

4. Your Responsibilities and Assumption of Risk.

4.1 Your Responsibilities. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Challenge or other Provider Product or Service. For example, this means: (i) you are responsible for leaving a challenge venue (and related personal property) in the condition it was in when you arrived, (ii) you are responsible for paying all reasonable Damage Claim amounts necessary to cover damage that you, your Doer(s), or your pet(s) cause to an challenge venue, and (iii) you must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are booking for a Doer who is a minor or if you bring a minor to a Provider Service or venue, you must be legally authorized to act on behalf of the minor and you are solely responsible for the supervision of that minor.

4.2 Your Assumption of Risk. You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the DoCurious Platform and any Content (as defined in Section 10), including your participation in any Challenge, use of any other Provider Product or Service, or any other interaction you have with other Members whether in person or online. This means it is your responsibility to investigate a Provider Product or Service to determine whether it is suitable for you. For example, Provider Challenges, Products, and Services may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to utilize and participate in those Provider Services or use of the Products.

PROVIDER TERMS

5. Being a Provider on DoCurious.

5.1 Provider. As a Provider, DoCurious offers you the right to use the DoCurious Platform to share your Challenge or related Provider Products and Services with our vibrant community of Doers - and potentially earn money doing it. It’s easy to create a Listing and you are in control of how you Provider - set your price, availability, and rules for each Listing.

5.2 Contracting with Doers. When you accept a booking request, or receive a booking confirmation through the DoCurious Platform, you are entering into a contract directly with the Doer, and are responsible for delivering your Provider Service under the terms and at the price specified in your Listing. You are also agreeing to pay applicable fees that may apply to you like DoCurious’s service fee, subscription fee, Affiliate fees and applicable local, state, or federal taxes or fees incurred for each booking. DoCurious Payments will deduct amounts you owe from your payout unless we and you agree to a different method. Any terms, Policies or conditions that you include in any supplemental contract with Doers must: (i) be consistent with these Terms, our Additional Legal Terms, Policies, and the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.

5.3 Independence of Providers. Your relationship with DoCurious is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of DoCurious, except that DoCurious Payments acts as a payment collection agent as described in the Payments Terms. DoCurious does not direct or control your Provider Service, and you agree that you have complete discretion whether and when to provide Provider Services, and at what price and on what terms to offer them.

6. Managing Your Listing.

6.1 Creating and Managing Your Listing. The DoCurious Platform provides tools that make it easy for you to set up and manage a Listing of Challenges or other related products and services. Your Listing must include complete and accurate information about your Provider Service, your price, other charges like material or equipment fees, license fees, and any rules or requirements that apply to your Doers or Listing. You are responsible for keeping your Listing information (including calendar availability) and content (like photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance for your Provider Services and suggest you carefully review policy terms and conditions including coverage details and exclusions. You may only maintain one Listing per Provider Challenge or Service, but may have multiple Listings for separate Provider Services. Any offer of a Provider Service is subject to our Additional Terms for Hosted Challenge Providers.

6.2 DoCurious Exclusive Challenges. DoCurious Exclusive Challenges (“DoCurious Exclusives”) are challenges that are offered for sale or distribution only on the DoCurious platform. Offering a challenge as a DoCurious Exclusive may have a variety of benefits for the challenge Provider, such as preferential placement, marketing, promotion, or other preferences. Once your Challenge is entered and listed on the DoCurious Platform, you may be given the opportunity to designate it as a DoCurious Exclusive. By giving your Challenge the DoCurious Exclusive designation, you agree that only people who purchase through DoCurious (or were designated as a Doer or recipient for a booking through the DoCurious Platform) can obtain (if a Kit or Online Challenge) or attend (if a Hosted Challenge) that Challenge. DoCurious reserves the right to remove the DoCurious Exclusive designation at its sole discretion.

6.3 Setting the Price for You Challenges. When you list your challenges on the DoCurious platform, you agree that you will not offer the same or similar challenge or experience to purchasers elsewhere for a price that is lower than the total price that they will find on the DoCurious platform, including all DoCurious Service and Affiliate fees and charges for materials, equipment, license fees, etc. This includes offering the same or similar challenge or experience either through your own business or on any other platform. Offering the same or similar challenge or experience elsewhere at a lower price may, at DoCurious’ sole discretion, result in having your challenge delisted or removed from the DoCurious platform.

6.4 Know Your Legal Obligations. You are responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Listing or Provider Services. For example: Some landlords and leases restrict or prohibit events or public access. Some cities have zoning or other laws that restrict activities on certain types of properties. Some jurisdictions require Providers to register, get a permit, or obtain a license before providing certain Provider Services (such preparing food, serving alcohol, guiding activities, or operating a vehicle). In some places, the Provider Services you want to offer may be prohibited altogether. Some jurisdictions require that you register Doers who use or take part in your Services. Check your local rules to learn what rules apply to the Provider Services you plan to offer. Information we provide regarding legal requirements is for informational purposes only and you should independently confirm your obligations. You are responsible for handling and using personal data of Doers and others in compliance with applicable privacy laws and these Terms. If you have questions about how local laws apply you should always seek legal advice.

6.5 Search Ranking. The ranking of Listings in search results on the DoCurious Platform depends on a variety of factors, including these main parameters:

Doer search parameters (e.g. number of Doers, type, time and duration of the Service, price range),
Listing characteristics (e.g. price, calendar availability, number and quality of images, Reviews, type of Provider Service, Provider status, age of the Listing, average Doer popularity),
Doer booking experience (e.g. customer service and cancellation history of the Provider, ease of booking),
Provider requirements (e.g. minimum or maximum requirements with respect to Doer age, sex, status, qualifications, booking cut-off time), and
Doer preferences (e.g. previous Challenges, saved Listings, location from where the Doer is searching).

Search results may appear different on our mobile application than they appear on our website. DoCurious may allow Providers to promote their Listings in search or elsewhere on the DoCurious Platform by paying an additional fee.

6.6 Your Responsibilities. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Provider Services. You are responsible for setting your price and establishing rules and requirements for your Listing. You must describe any and all fees and charges in your Listing description.

6.7 Providering as a Team or Organization. If you work with a co-Provider or Provider as part of a team, business, or other organization, the entity and each individual who participates in providing Provider Services is responsible and liable as a Provider under these Terms. If you accept terms or enter into contracts, you represent and warrant that you are authorized to enter into contracts for and bind your team, business or other organization, and that each entity you use is in good standing under the laws of the place where it is established. If you perform other functions, you represent and warrant that you are authorized to perform those functions. If you instruct DoCurious to transfer a portion of your payout to a co-Provider or other Providers, or to send payments to someone else, you must be authorized to do so, and are responsible and liable for the payment amounts and accuracy of any payout information you provide.

6.8 Your Assumption of Risk. You acknowledge that Providering carries inherent risks (including but not limited to personal or reputational injury, property damage, and theft) and agree that you assume the entire risk arising out of your access to and use of the DoCurious Platform, offering Provider Services, or any interaction you have with other Members whether in person or online. You agree that you have had the opportunity to investigate the DoCurious Platform and any laws, rules, regulations, or obligations that may be applicable to your Listings or Provider Services and that you are not relying upon any statement of law made by DoCurious.

7. Cancellations, Travel Issues, and Booking Modifications.

7.1 Cancellations. In general, if a Doer cancels a Reservation, the amount paid to you is determined by the cancellation policy that applies to that Reservation. As a Provider, you should not cancel on a Doer without a valid reason under our Extenuating Circumstances Policy or applicable law. If you cancel on a Doer without such a valid reason, we may impose a cancellation fee and other consequences. If: (i) an Extenuating Circumstance arises, or (ii) a challenge reservation is canceled under Section 13 of these Terms, the amount you are paid will be reduced by the amount we refund or otherwise provide to the Doer, and by any other reasonable costs we incur as a result of the cancellation. If a Doer receives a refund after you have already been paid, or the amount of the refund and other costs incurred by DoCurious exceeds your payout, DoCurious (via DoCurious Payments) may recover that amount from you, including by offsetting the refund against your future payouts. You agree that DoCurious’ Refund Policy for Challenges, Extenuating Circumstances Policy, and these Terms preempt the cancellation policy you set in situations where they allow for the cancellation of a Challenge Reservation and/or the issuance of refunds to Doers. If we reasonably expect to provide a refund to a Doer under one of these Policies, we may delay release of any payout for that Reservation until a refund decision is made.

7.2 Booking Modifications. Providers and Doers are responsible for any Booking Modifications they agree to make via the DoCurious Platform or direct DoCurious customer service to make on their behalf, and agree to pay any additional amounts, fees or taxes associated with a Booking Modification.

8. Taxes.

8.1 Provider Taxes. As a Provider, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit, or include in your price any applicable VAT or other indirect taxes, sales or service taxes, tourist, income, or other taxes ("Taxes").

8.2 Collection and Remittance by DoCurious. In jurisdictions where DoCurious facilitates the collection and/or remittance of Taxes on behalf of Providers, you instruct and authorize DoCurious to collect Taxes on your behalf, and/or to remit such Taxes to the relevant Tax authority. Any Taxes that are collected and/or remitted by DoCurious are identified to Members on their transaction records, as applicable. DoCurious may seek additional amounts from Members (including by deducting such amounts from future payouts) in the event that the Taxes collected and/or remitted are insufficient to fully discharge that Members’ tax obligations, and you agree that your sole remedy for Taxes collected by DoCurious is a refund from the applicable Tax authority. You acknowledge and agree that we retain the right, with prior notice to affected Members, to cease the collection and remittance of Taxes in any jurisdiction for any reason.

8.3 Tax Information. In certain jurisdictions, Tax regulations may require that we collect and/or report Tax information about you, or withhold Taxes from payouts to you, or both. If you fail to provide us with documentation that we determine to be sufficient to support any such obligation to withhold Taxes from payouts to you, we may withhold payouts up to the amount as required by law, until sufficient documentation is provided. You agree that DoCurious may issue on your behalf invoices or similar documentation for VAT, GST, consumption or other Taxes for your Provider Services to facilitate accurate tax reporting by you, our Doers, and/or their organizations.

GENERAL TERMS

9. Reviews.

After each Provider Service, Doers and Providers will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other language that violates our Content Policy or Review Policy. Reviews are not verified by DoCurious for accuracy and may be incorrect or misleading.

10. Content.

Parts of the DoCurious Platform enable you to provide feedback, text, photos, audio, video, information, and other content (collectively, “Content”). By providing Content, in whatever form and through whatever means, you grant DoCurious a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sub-licensable and transferable license to copy, modify, prepare derivative works of, distribute, publish and otherwise exploit, that Content, without limitation. If Content includes personal information, our Privacy Policy describes how we use that personal information. Where DoCurious pays for the creation of Content or facilitates its creation, DoCurious may own that Content, in which case supplemental terms or disclosures will say that. You are solely responsible for all Content that you provide and warrant that you either own it or are authorized to grant DoCurious the rights described in these Terms. You are responsible and liable if any of your Content violates or infringes the intellectual property or privacy rights of any third party. Content must comply with our Content Policy, which prohibits, among other things, discriminatory, obscene, harassing, deceptive, violent, and illegal content. You agree that DoCurious may make available services or automated tools to translate Content and that your Content may be translated using such services or tools. DoCurious does not guarantee the accuracy or quality of translations and Members are responsible for confirming the accuracy of such translations.

11. Fees.

DoCurious may charge fees (and applicable Taxes) to Providers and Doers for the right to use the DoCurious Platform. More information about when service fees apply and how they are calculated can be found on our Subscription and Service Fees page. Except as otherwise provided on the DoCurious Platform, service fees are non-refundable. DoCurious reserves the right to change the service fees at any time, and will provide Members notice of any fee changes before they become effective. Fee changes will not affect bookings made prior to the effective date of the fee change. If you disagree with a fee change you may terminate this agreement at any time pursuant to Section 13.2.

12. DoCurious Platform Rules.

12.1 Rules. You must follow these rules and must not help or induce others to break or circumvent these rules.

Act with integrity and treat others with respect
- Do not lie, misrepresent something or someone, or pretend to be someone else.
- Be polite and respectful when you communicate or interact with others.
- Do not discriminate against or harass others.
Do not scrape, hack, reverse engineer, compromise or impair the DoCurious Platform
- Do not use bots, crawlers, scrapers, or other automated means, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools to access or collect data or other content from or otherwise interact with the DoCurious Platform.
- Do not hack, avoid, remove, impair, or otherwise attempt to circumvent any security or technological measure used to protect the DoCurious Platform or Content.
- Do not decipher, decompile, disassemble, or reverse engineer any of the software or hardware used to provide the DoCurious Platform.
Only use the DoCurious Platform as authorized by these Terms or another agreement with us
- You may only use another Member’s personal information as necessary to facilitate a transaction using the DoCurious Platform as authorized by these Terms.
- You may use Content made available through the DoCurious Platform solely as necessary to enable your use of the DoCurious Platform as a Doer or Provider.
You may not:
- Use the DoCurious Platform, our messaging tools, or Members’ personal information to send commercial messages without the recipient’s express consent.
- Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
- Attempt to impersonate another user or person or use the username of another user.
- Use any information obtained from the Site in order to harass, abuse, or harm another person.
- Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Delete the copyright or other proprietary rights notice from any Content.
- Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
- Use the Site in a manner inconsistent with any applicable laws or regulations.
- Use Content unless you have permission from the Content owner or the use is authorized by us in these Terms or another agreement you have with us.
- Request, make, or accept a booking or any payment outside of the DoCurious Platform to avoid paying fees, taxes or for any other reason.
- Require or encourage Doers to open an account, leave a review, complete a survey, or otherwise interact with a third party website, application or service before, during or after a Reservation, unless authorized by DoCurious.
- Engage in any practices that are intended to manipulate our search algorithm.
- Book Provider Services unless you are actually using the Provider Services.
- Use, copy, display, mirror or frame the DoCurious Platform, any Content, any DoCurious branding, or any page layout or design without our consent.
Honor your legal obligations
- Understand and follow the laws that apply to you, including privacy, data protection, and export laws.
- If you provide us with someone else’s personal information, you: (i) must do so in compliance with applicable law, (ii) must be authorized to do so, and (iii) authorize us to process that information under our Privacy Policy.
- Read and follow our Terms, Additional Legal Terms, Policies, and Standards.
- Do not use the name, logo, branding, or trademarks of DoCurious or others without permission, and only as set forth in our Trademark Guidelines.
- Do not use or register any domain name, social media handle, trade name, trademark, branding, logo, or other source identifier that may be confused with DoCurious branding.
- Do not offer Provider Services that violate the laws or agreements that apply to you.

12.2 Reporting Violations. If you believe that a Member, Listing or Content poses an imminent risk of harm to a person or property, you should immediately contact local authorities before contacting DoCurious. In addition, if you believe that a Member, Listing or Content has violated our Standards, you should report your concerns to DoCurious. If you reported an issue to local authorities, DoCurious may request a copy of that report. Except as required by law, you agree that we are not obligated to take action in response to any report.

12.3 Copyright Notifications. If you believe that Content on the DoCurious Platform infringes copyrights, please notify us in accordance with our Copyright Policy.

13. Termination, Suspension and other Measures.

13.1 Term. The agreement between you and DoCurious reflected by these Terms is effective when you access the DoCurious Platform (for example to create an account) and remains in effect until either you or we terminate the agreement in accordance with these Terms.

13.2 Termination. You may terminate this agreement at any time by sending us an email to help@docurious.com or by deleting your account. DoCurious may terminate this agreement and your account for any reason by giving you 30 days’ notice via email or using any other contact information you have provided for your account. DoCurious may also terminate this agreement immediately and without notice and stop providing access to the DoCurious Platform if you breach these Terms, you violate our Additional Legal Terms, or Policies, you violate applicable laws, or we reasonably believe termination is necessary to protect DoCurious, its Members, or third parties. If your account has been inactive for more than two years, we may terminate your account without prior notice.

13.3 Member Violations. If (i) you breach these Terms, our Additional Legal Terms, Policies, or our Doer or Provider Standards, (ii) you violate applicable laws, regulations, or third-party rights, or (iii) DoCurious believes it is reasonably necessary to protect DoCurious, its Members, or third parties; DoCurious may, with or without prior notice:

suspend or limit your access to or use of the DoCurious Platform and/or your account;
suspend or remove Listings, Reviews, or other Content;
cancel pending or confirmed bookings; or
suspend or revoke any special status associated with your account.

For minor violations or where otherwise appropriate as DoCurious determines in its sole discretion, you will be given notice of any intended measure by DoCurious and an opportunity to resolve the issue. You may appeal actions taken by us under this Section by contacting customer service. If a Reservation is canceled under this Section, the amount paid to the Provider will be reduced by the amount we refund or otherwise provide to the Doer, and by any other costs we incur as a result of the cancellation.

13.4 Legal Mandates. DoCurious may take any action it determines is reasonably necessary to comply with applicable law, or the order or request of a court, law enforcement, or other administrative agency or governmental body, including the measures described above in Section 13.3.

13.5 Effect of Termination. If you are a Provider and terminate your DoCurious account, any confirmed booking(s) will be automatically canceled and your Doers will receive a full refund. If you terminate your account as a Doer, any confirmed booking(s) will be automatically canceled and any refund will depend upon the terms of the Reservation’s cancellation policy. When this agreement has been terminated, you are not entitled to a restoration of your account or any of your Content. If your access to or use of the DoCurious Platform has been limited, or your DoCurious account has been suspended, or this agreement has been terminated by us, you may not register a new account or access or use the DoCurious Platform through an account of another Member.

13.6 Survival. Parts of these Terms that by their nature survive termination, will survive termination of this agreement, including Sections 2 through 26.

14. Modification.

DoCurious may modify these Terms at any time. When we make material changes to these Terms, we will post the revised Terms on the DoCurious Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of any material changes by email at least 30 days before the date they become effective. If you disagree with the revised Terms, you may terminate this agreement immediately as provided in these Terms. If you do not terminate your agreement before the date the revised Terms become effective, your continued access to or use of the DoCurious Platform will constitute acceptance of the revised Terms.

15. Resolving Complaints and Damage Claims.

If a Member provides valid evidence that you or any Doer(s) covered by your purchase, damaged the complaining Member’s real or personal property, or real or personal property the complaining Member is responsible for, including consequential damages, ("Damage Claim"), the complaining Member can notify DoCurious and/or seek compensation from you. You will be notified of the Damage Claim and given an opportunity to respond. If you agree to pay, or if the Damage Claim is escalated to DoCurious and DoCurious determines in its sole discretion that the Damage Claim is valid and you are responsible for the Damage Claim, DoCurious via DoCurious Payments can collect the amount of the Damage Claim from you. You agree that DoCurious may seek to recover from you under any insurance Policies you maintain and that DoCurious may also pursue against you any remedies it may have available under applicable law, including referral of the matter to a collections agency, and/or pursuit of available causes of action and/or claims against you. You agree to cooperate in good faith, provide any information DoCurious requests, execute documents, and take further reasonable action, in connection with Damage Claims, Member complaints, claims under insurance Policies, or other claims related to your provision or use of Provider Services.

16. DoCurious’s Role.

We offer you the right to use a platform that enables Members to publish, offer, search for, and book Provider Services. While we work hard to ensure our Members have great experiences using DoCurious, we do not and cannot control the conduct of Doers and Providers. You acknowledge that DoCurious has the right, but does not have any obligation, to monitor the use of the DoCurious Platform and verify information provided by our Members. For example, we may review, disable access to, remove, or edit Content to: (i) operate, secure and improve the DoCurious Platform (including for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) address Content that we determine is harmful or objectionable; (v) take actions set out in these Terms; and (vi) maintain and enforce any quality or eligibility criteria, including by removing Listings that don’t meet quality and eligibility criteria. Members acknowledge and agree that DoCurious administers its Additional Legal Terms, Policies (such as our Extenuating Circumstances Policy) and Standards (such as DoCurious Challenge standards and requirements), including decisions about whether and how to apply them to a particular situation, at its sole discretion. Members agree to cooperate with and assist DoCurious in good faith, and to provide DoCurious with such information and take such actions as may be reasonably requested by DoCurious with respect to any investigation undertaken by DoCurious regarding the use or abuse of the DoCurious Platform. DoCurious is not acting as an agent for any Member except for where DoCurious Payments acts as a collection agent as provided in the Payments Terms.

17. Member Accounts.

You must register an account to access and use many features of the DoCurious Platform. Registration is only permitted for legal entities, partnerships and natural persons who are 13 years old or older. If you are under 13 years old a parent or legal guardian must create and manage your account for you. You represent and warrant that you are not a person or entity barred from using the DoCurious Platform under the laws of the United States, your place of residence, or any other applicable jurisdiction. You must provide accurate, current, and complete information during registration and keep your account information up-to-date. You may not register more than one account or transfer your account to someone else. You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account and must immediately notify DoCurious if you suspect that your credentials have been lost, stolen, or your account is otherwise compromised. If and as permitted by applicable law, we may, but have no obligation to (i) ask you to provide identification or other information, (ii) undertake checks designed to help verify your identity or background, (iii) screen you against third-party databases or other sources and request reports from service providers, and (iv) obtain reports from public records of criminal convictions or sex offender registrations or their local equivalents.

By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not under the age of 13; (3) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (4) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

18. Disclaimer of Warranties.

We provide the Site, DoCurious Platform, and all Content “as is” without warranty of any kind and we disclaim all warranties, whether express or implied. For example: (i) we do not endorse or warrant the existence, conduct, performance, safety, quality, legality or suitability of any Doer, Provider, Provider Service, Listing or third party; (ii) we do not warrant the performance or non-interruption of the DoCurious Platform; and (iii) we do not warrant that verification, identity or background checks conducted on Listings or Members (if any) will identify past misconduct or prevent future misconduct. Any references to a Member or Listing being "verified" (or similar language) indicate only that the Member or Listing or DoCurious has completed a relevant verification or identification process and nothing else. The disclaimers in these Terms apply to the maximum extent permitted by law. If you have statutory rights or warranties we cannot disclaim, the duration of any such statutorily required rights or warranties, will be limited to the maximum extent permitted by law.

19. Limitations on Liability.

Neither DoCurious (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the DoCurious Platform or any Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) the use of or inability to use the DoCurious Platform or any Content, (iii) any communications, interactions or meetings you may have with someone you interact or meet with through, or as a result of, your use of the DoCurious Platform, or (iv) publishing or booking of a Listing, including the provision or use of Provider Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not DoCurious has been informed of the possibility of such damage, even if a limited remedy set out in these Terms is found to have failed of its essential purpose.

Except for our obligation to transmit payments to Providers under these Terms, in no event will DoCurious’ aggregate liability for any claim or dispute arising out of or in connection with these Terms, your interaction with any Members, or your use of or inability to use the DoCurious Platform, any Content, or any Provider Service, exceed: (A) to Doers, the amount you paid as a Doer during the 12-month period prior to the event giving rise to the liability, (B) to Providers, the amount paid to you as a Provider in the 12-month period prior to the event giving rise to the liability, or (C) to anyone else, one hundred U.S. dollars (US$100).

These limitations of liability and damages are fundamental elements of the agreement between you and DoCurious. If applicable law does not allow the limitations of liability set out in these Terms, the above limitations may not apply to you.

20. Indemnification.

To the maximum extent permitted by applicable law, you agree to release, defend (at DoCurious’ option), indemnify, and hold DoCurious (including DoCurious Payments, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, and their personnel) harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (i) your use of the Site, (ii) your breach of these Terms (including any supplemental or additional terms that apply to a product or feature) or our Additional Legal Terms, Policies or Standards, (iii) your improper use of the DoCurious Platform, (iv) your interaction with any Member, use of or participation in any Provider Challenge, Product, or Service, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, (v) your failure, or our failure at your direction, to accurately report, collect or remit Taxes, or (vi) your breach of any laws, regulations or third party rights such as intellectual property or privacy rights. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. Contracting Entities.

Based on your country of residence or establishment and what you are doing on the DoCurious Platform, Schedule 1 below sets out the DoCurious entity with whom you are contracting by using the Site. If we identify through the DoCurious Platform, an DoCurious entity other than the one set out on Schedule 1 as being responsible for a product, feature or transaction, the DoCurious entity so identified is your contracting entity with respect to that product, feature or transaction.

22. United States Governing Law and Venue.

These Terms will be interpreted in accordance with the laws of the State of Delaware and the United States of America, without regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are excluded from the arbitration agreement in Section 23 must be brought in state or federal court in Delaware, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Delaware.

23. United States Dispute Resolution and Arbitration Agreement.

23.1 Application. This Arbitration Agreement only applies to you if your country of residence or establishment is the United States. If your country of residence or establishment is not the United States, and you nevertheless attempt to bring any legal claim against DoCurious in the United States, this Arbitration Agreement will apply for determination of the threshold issue of whether this Section 23 applies to you, and all other threshold determinations, including residency, arbitrability, venue, and applicable law.

23.2 Overview of Dispute Resolution Process. DoCurious is committed to participating in a consumer-friendly dispute resolution process. To that end, these Terms provide for a two-part process for individuals to whom this Section 23 applies: (1) an informal negotiation directly with DoCurious’ customer service team (described in paragraph 23.3, below), and if necessary (2) a binding arbitration administered by the American Arbitration Association (“AAA”). You and DoCurious each retain the right to seek resolution of the dispute in small claims court as an alternative to arbitration.

23.3 Mandatory Pre-Arbitration Dispute Resolution and Notification. At least 30 days prior to initiating an arbitration, you and DoCurious each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution. You must send your notice of dispute to DoCurious by mailing it to DoCurious’ agent for service: White Summers, 805 SW Broadway, Suite 2440, Portland, OR 97205, Attn: DoCurious Legal. DoCurious will send its notice of dispute to the email address associated with your DoCurious account. A notice of dispute must include: the party’s name and preferred contact information, a brief description of the dispute, and the relief sought. If the parties are unable to resolve the dispute within the 30-day period, only then may either party commence arbitration by filing a written Demand for Arbitration (available a twww.adr.org) with the AAA and providing a copy to the other party as specified in the AAA Rules (available at www.adr.org).

23.4 Agreement to Arbitrate. You and DoCurious mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the DoCurious Platform, Provider Services, or any Content (collectively, “Disputes”) will be settled by binding individual arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and DoCurious agree that the arbitrator will decide that issue.

23.5 Exceptions to Arbitration Agreement. You and DoCurious each agree that the following causes of action and/or claims for relief are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction (as defined by Section 22): (i) any claim or cause of action alleging actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) any claim or cause of action seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack); or (iii) a request for the remedy of public injunctive relief; or (iv) any individual claim of sexual assault or sexual harassment arising from your use of the DoCurious Platform or Provider Services. You and DoCurious agree that the remedy of public injunctive relief will proceed after the arbitration of all arbitrable claims, remedies, or causes of action, and will be stayed pending the outcome of the arbitration pursuant to section 3 of the Federal Arbitration Act.

23.6 Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and the Federal Arbitration Act governs all substantive and procedural interpretation and enforcement of this provision. The arbitration will be administered by the arbitrator in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are available at www.adr.org. In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules.

23.7 Modification to AAA Rules - Arbitration Hearing/Location. In order to make the arbitration most convenient to you, DoCurious Payments agrees that any required arbitration hearing may be conducted via phone or video conference. If the amount in controversy is $5,000 or less, the parties agree to proceed solely on the submission of documents to the arbitrator.

23.8 Modification of AAA Rules - Attorney’s Fees and Costs. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules. Either party may make a request that the arbitrator award attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, as allowed by applicable law and the AAA Rules.

23.9 Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award any relief allowed by law or the AAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.

23.10 Jury Trial Waiver. You and DoCurious acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.

23.11 No Class Actions or Representative Proceedings. You and DoCurious acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding. Unless we agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If there is a final judicial determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy, and only that claim, cause of action or requested remedy, will be severed from this agreement to arbitrate and will be brought in a court of competent jurisdiction. In the event that a claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we agree that the claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the arbitrator.

23.12 Severability. Except as provided in Section 23.11, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision will be severed and the remainder of the Arbitration Agreement will be given full force and effect.

23.13 Changes to Agreement to Arbitrate. If DoCurious changes this Section 23 after the date you last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject that change by sending us written notice (including by email) within 30 days of the date the change is effective. Rejecting a new change, however, does not revoke or alter your prior consent to any earlier agreements to arbitrate any Dispute between you and DoCurious (or your prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and DoCurious.

23.14 Survival. Except as provided in Section 23.12 and subject to Section 13.6, this Section 23 will survive any termination of these Terms and will continue to apply even if you stop using the DoCurious Platform or terminate your DoCurious account.

27. Miscellaneous.

27.1 Other Terms Incorporated by Reference. Our Privacy Policy, Payment Terms , Refund Policy, Content Policy, Extenuating Circumstances Policy, Additional Legal Terms, Policies, Standards and other supplemental Policies and terms linked to in these Terms apply to your use of the DoCurious Platform, are incorporated by reference, and form part of your agreement with DoCurious.

27.2 Interpreting these Terms. Except as they may be supplemented by additional terms, conditions, Policies, guidelines, standards, and in-product disclosures, these Terms (including those items incorporated by reference) constitute the entire agreement between DoCurious and you pertaining to your access to or use of the DoCurious Platform and supersede any and all prior oral or written understandings or agreements between DoCurious and you. These Terms do not and are not intended to confer any rights or remedies upon anyone other than you and DoCurious. If any provision of these Terms is held to be invalid or unenforceable, except as otherwise indicated in Section 23.11 above, such provision will be struck and will not affect the validity and enforceability of the remaining provisions. Where the word “will” is used in these Terms it connotes an obligation with the same meaning as “shall.”

27.3 No Waiver. DoCurious’ failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.

27.4 Assignment. You may not assign, transfer or delegate this agreement or your rights and obligations hereunder without DoCurious' prior written consent. DoCurious may without restriction assign, transfer or delegate this agreement and any rights and obligations hereunder, at its sole discretion, with 30 days’ prior notice.

27.5 Notice. Unless specified otherwise, any notices or other communications to Members permitted or required under this agreement, will be provided electronically and given by DoCurious via email, DoCurious Platform notification, messaging service (including SMS and WeChat), or any other contact method we enable and you provide.

27.6 Third-Party Services. The DoCurious Platform may contain links to third-party websites, applications, services or resources (“Third-Party Services”) that are subject to different terms and privacy practices. DoCurious is not responsible or liable for any aspect of such Third-Party Services and links to such Third-Party Services are not an endorsement.

27.7 Google Terms. Some translations on the DoCurious Platform are powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement. Some areas of the DoCurious Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.

27.8 Apple Terms. If you access or download our application from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement.

27.9 DoCurious Platform Content. Content made available through the DoCurious Platform may be protected by copyright, trademark, and/or other laws of the United States and other countries. You acknowledge that all intellectual property rights for that Content are the exclusive property of DoCurious and/or its licensors and agree that you will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices. You may not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit any Content accessed through the DoCurious Platform except to the extent you are the legal owner of that Content or as expressly permitted in these Terms. Subject to your compliance with these Terms, DoCurious grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) access and view the Content made available on or through the DoCurious Platform and accessible to you, solely for your personal and non-commercial use.

27.11 Force Majeure. DoCurious shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

27.12 Emails and SMS. You will receive administrative communications from us using the email address or other contact information you provide for your DoCurious account. Enrollment in additional email subscription programs will not affect the frequency of these administrative emails, though you should expect to receive additional emails specific to the program(s) to which you have subscribed. You may also receive promotional emails from us. No fee is charged for these promotional emails, but third-party data rates could apply. You can control whether you receive promotional emails using the notification preferences in your account settings. Please note that you will not be able to take advantage of certain promotions if you disable certain communication settings or do not have a DoCurious account. In the U.S. if you consent to receive SMS (text messages) from us, you will be subject to our SMS Terms.

27.13 Contact Us. If you have any questions about these Terms please email us at: help@docurious.com.

27.14 Entire Agreement and Understanding. These Terms of Use and any Policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

SCHEDULE 1- CONTRACTING ENTITIES

Your place of residence or establishment:	Your activity on the DoCurious Platform:	DoCurious contracting Entity:	Contact information:
United States	Booking or offering Provider Services and Products.	DoCurious, Inc.	% White Summers, 4900 Meadows Rd., Suite 400 Lake Oswego, OR 97035-3167 US
	All other activities.	DoCurious, Inc.	% White Summers, 4900 Meadows Rd., Suite 400 Lake Oswego, OR 97035-3167 US

Last Updated: June 7, 2025

This Privacy Policy describes how DoCurious, Inc. and its affiliates (“we,” “us,” or “DoCurious”), process personal information in relation to your use of the DoCurious Platform. Depending on where you live and what you are doing on the DoCurious Platform, the supplemental privacy pages listed below may apply to you. Please follow the links and review the supplemental information describing how we process personal information for those regions and services.

Please be advised the Site and the Marketplace Offerings are hosted in the United States. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

IMPORTANT SUPPLEMENTAL INFORMATION

California, Colorado, Connecticut, Utah, Vermont, and Virginia. If you reside in California, Colorado, Connecticut, Utah, Vermont, or Virginia, visit our “Supplements for California, Colorado, Connecticut, Utah, Vermont, and Virginia” page to learn about specific privacy information that applies to you.

Visiting the Site(s) from outside the United States. Our Site(s) is/are operated and hosted in the United States. If you are visiting the Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and privacy laws of the United States may not be as comprehensive as those in your country. By using the Sites and the services available on the Sites, which are provided exclusively from the United States, You hereby consent to the transfer of your information to the United States and its collection, storage, sharing and use as described in this Privacy Policy. You further agree that all transactions relating to the Sites and our Services shall be deemed to have occurred in the United States.

1. DEFINITIONS

Undefined terms in this Privacy Policy have the same definition as in our Terms of Service (“Terms”).

2. PERSONAL INFORMATION WE COLLECT

2.1 Information Needed to Use the DoCurious Platform.

We collect personal information about you when you use the DoCurious Platform. Without it, we may not be able to provide all services requested. This information may include:

Contact, Account, and Profile Information. Such as your first name, last name, phone number, postal address, email address, date of birth, and profile photo, some of which will depend on the features you use.
Identity Verification and Payment Information. Such as images of your government-issued ID (as permitted by applicable laws), your ID number or other verification information, a selfie when we verify your ID, bank account or payment account information. If you are not a DoCurious user, we may receive payment information relating to you, such as when a DoCurious user provides your payment card to complete a booking. If a copy of your ID is provided to us, we may scan, use, and store information contained in your ID to verify your identity and for security purposes.

2.2 Information You Choose to Give Us.

You can choose to provide us with additional personal information. This information may include:

Additional Profile Information. Such as gender, preferred language(s), city, and personal description. Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible.
Information About Others. Such as a payment instrument belonging to another person or information about a co-participant. By providing us with personal information about others, you certify that you have permission to provide that information to DoCurious for the purposes described in this Privacy Policy and you have shared the DoCurious Privacy Policy with them.
Address Book Contact Information.
Other Information. Such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with DoCurious Support and other Members, import or manually enter address book contacts, provide your address and/or geolocation, or share your experience with us. This may include health information if you choose to share it with us.

2.3 Information Automatically Collected by Using the DoCurious Platform and Our Payment Services.

When you use the DoCurious Platform and Payment Services, we automatically collect personal and other information. This information may include:

Geolocation Information. Such as precise or approximate location determined from your IP address, mobile or other device’s GPS, or other information you share with us, depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions.
Usage Information. Such as the pages or content you view, searches for Listings, bookings you have made, additional services you have added, and other actions on the DoCurious Platform.
Log Data and Device Information. Such as details about how you’ve used the DoCurious Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and the pages you’ve viewed or engaged with before or after using the DoCurious Platform. We may collect this information even if you haven’t created a DoCurious account or logged in.
Cookies and Similar Technologies As Described in Our Cookie Policy.
Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address, and other related transaction details.

2.4 Personal Information We Collect from Third Parties.

We collect personal information from other sources, such as:

Third-Party Services. If you link, connect, or login to the DoCurious Platform with a third-party service (e.g., Google, Facebook, WeChat), you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.
Background Information. For Members in the United States, to the extent permitted by applicable laws, we may obtain, for example, reports of criminal records, sex offender registrations, and other information about you and/or your background. For Members outside of the United States, to the extent permitted by applicable laws and with your consent where required, we may obtain police, background, or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports.
Enterprise Product Invitations and Account Management. Organizations that use our Enterprise products may submit personal information to facilitate account management and invitations to use enterprise products.
Referrals and Co-Participants. If you are invited to the DoCurious Platform, for example, as a co-participant on a challenge, the person who invited you can submit personal information about you such as your email address or other contact information.
Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as references, demographic data, or information to help detect fraud and safety issues from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from identity verification service providers for use in our fraud prevention, security investigation, and risk assessment efforts. We may receive information about you and your activities on and off the DoCurious Platform, or about your experiences and interactions from our partners. We may receive health information, including but not limited to, health information related to contagious diseases.

2.5 Children’s Privacy.

Our Sites are not intended for children under thirteen (13) years of age. We do not knowingly provide the Sites or the Services to, and will not knowingly collect personal information from, children under the age of 13 or anyone else under the age of consent. If we learn we have collected or received personal information from a child under the age of 13 without the permission, supervision, and consent of their parent(s) or legal guardian(s) we will delete that information. If you believe we might have any information from or about a child under 13, please contact us through our support page.

3. HOW WE USE INFORMATION WE COLLECT

We use personal information as outlined in this Privacy Policy.

3.1 Provide, Improve, and Develop the DoCurious Platform. We may process this information to:

enable you to access the DoCurious Platform and make and receive payments,
enable you to communicate with other Members,
process your request,
perform analytics, debug, and conduct research,
provide customer service training,
send you messages, updates, security alerts, and account notifications,
process, handle, or assess insurance claims or similar claims,
personalize and customize your experience based on your interactions with the DoCurious Platform, your search and booking history, your profile information and preferences, and other content you submit, and
enable your use of our enterprise products and accommodation services.

If you provide us with your contacts’ information, such as your friends or co-participants, we may process this information to: (i) facilitate your referral invitations, (ii) share your experience details and facilitate experience planning, (iii) detect and prevent fraud, and (iv) facilitate your requests or for any other purpose you authorize.

3.2 Create and Maintain a Trusted and Safer Environment. We may process this information to:

detect and prevent fraud, spam, abuse, security and safety incidents, and other harmful activities,
conduct fraud prevention, security investigations, and risk assessments,
verify or authenticate information provided by you,
conduct checks against databases and other information sources, including background checks,
comply with our legal obligations, protect the health and well-being of our Doers, Providers, Providers’ employees, and members of the public,
resolve disputes with our Members, including sharing information with your co-provider(s) or additional Doers about disputes related to your role as a co-Provider(s) or additional Doers,
enforce our agreements with third parties,
determine eligibility for certain types of bookings,
comply with law, respond to legal requests, prevent harm, and protect our rights (see section 4.5),
enforce our Terms and other policies, and
assess or evaluate your interactions with the DoCurious Platform and information obtained from third parties. In limited cases, automated processes, which analyze your account and activities on the DoCurious platform as well as information in relation to activities on and off the DoCurious platform that can be associated with you, could restrict or suspend your access to the DoCurious Platform if such processes detect activity that may pose a safety or other risk to DoCurious, our community, or third parties. If you would like to challenge decisions based on automated processes, please contact us via the Contact Information section below.

3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may process this information to:

send you promotional messages, marketing, advertising, and other information based on your preferences and social media advertising through social media platforms,
personalize, measure, and improve our advertising,
administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by DoCurious or its third-party partners,
analyze characteristics and preferences to send you promotional messages, marketing, advertising, and other information that we think might be of interest to you,
invite you to events and relevant opportunities, and
send, with your consent, promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.

3.4 Analyzing and Sharing Your Communications.

We may review, scan, or analyze your communications on the DoCurious Platform for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, security investigations, risk assessment, regulatory compliance, product development, research, analytics, enforcing our Terms of Service, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites, and subject to applicable law, we scan and analyze all images uploaded by users to the DoCurious platform in message threads, profiles, listings, and experiences for certain illegal or inappropriate activities for the purpose of identifying and reporting content violations to appropriate authorities. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications. We may also share your communications as set out in the “Sharing & Disclosure” section.

3.5 Linking Third-Party Accounts.

You can link your DoCurious account with certain third-party services like social networks. Your contacts on these third-party services are referred to as “Friends.” When you direct the data sharing by creating this link:

some of the information provided to us from linking accounts may be published on your public profile,
your activities on the DoCurious Platform may be displayed to your Friends on the DoCurious Platform and/or that third-party service,
a link to your public profile on that third-party service may be included in your DoCurious public profile,
other DoCurious users may be able to see any Friends that you may have in common with them, or that you are a Friend of their Friend if applicable,
other DoCurious users may be able to see any schools, hometowns, or other groups you have in common with them as listed on your linked social networking service,
information you provide to us from the linking of your accounts may be stored, processed, and transmitted for fraud prevention, security investigations, and risk assessment purposes, and
publication and display of information that you provide to the DoCurious Platform through this linkage is subject to your settings and authorizations on the DoCurious Platform and the third-party service.

3.6 Provide Payment Services. Personal information is used to enable or authorize third parties to use Payment Services, such as to:

detect and prevent money laundering, fraud, abuse, and security incidents, as well as conduct risk assessments,
comply with legal and compliance obligations (such as anti-money laundering regulations and sanctions enforcement),
enforce the Payment Terms and other payment policies, and
provide and improve Payment Services.

4. SHARING & DISCLOSURE

4.1 Sharing With Your Consent or at Your Direction.

Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your DoCurious account or participating in promotional activities by DoCurious partners or third parties.

Where permissible under applicable law, we may use certain information about you, such as your email address, that we share with social media platforms after de-identifying it to generate leads, drive traffic to DoCurious, or otherwise promote our products and services.

4.2 Sharing Between Members.

To help facilitate bookings or other interactions between Members (who may be located in, or use service providers located in, jurisdictions with varying levels of data protection), we may share information in situations such as:

Between Doer(s) and Provider(s) when:
- A booking request is made, when there is a co-Provider, or a dispute is submitted, such as profile, name, names of any additional Doers, cancellation history, review information, age of Doer (unless prohibited by applicable law), dispute outcome (when applicable), and other information you choose to share and submit.
- A booking is confirmed, additional information is shared to assist with coordinating the trip, such as profile photo and phone number.
- You as a Provider have a confirmed booking, certain information is shared with the Doer (and any additional Doers they invite, if applicable) to coordinate the booking, such as your profile, full name, phone number, and Listing address.
- You communicate with a Member, such as your name, profile picture, and message content.
Between Doers when:
- You as a Doer invite additional Doers to a booking, certain information is shared with each additional Doer, such as your name, travel dates, Provider name, Listing details, Accommodation address, and other related information.
Between Providers when:
- You accept an invitation to Provider with another Member, you authorize those other Member(s), such as co-Providers, to access and update your information and Member Content, such as certain information like your full name, phone number, Listing address, calendar, Listing information, Listing photos, and email address.

4.3 Information You Publish in Profiles, Listings, and Other Public Information.

You can make certain information publicly visible to others, such as:

Your public profile page, which includes your profile photo, first name (or initials where applicable), description, and city.
Listing pages that include information such as the Challenge’s approximate or precise location description, calendar availability, profile photo, aggregated demand information (like page views over a period of time), and additional information you choose to share.
Reviews, ratings, and other public feedback.
Content in a community or discussion forum, blog, or social media post.

We may display parts of your public profile and other Content you make available to the public like Listing details on third-party sites, platforms, and apps.

Information you share publicly on the DoCurious Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your account settings.

4.4 Provider Service Providers.

Providers may use third-party services to help manage or deliver their services, such as various types of equipment, safety, or support services. Providers may use features on the DoCurious Platform to share information about the Doer (like reservation information, Doer name, Doer phone number) with such third-party service providers.

4.5 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting Our Rights.

We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other Members, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request (such as a subpoena or court order) or to respond to claims asserted against DoCurious, (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability, (iv) enforce and administer our agreements with Members, including our Terms, Additional Legal Terms, and Policies, or (v) protect the rights, property or personal safety of DoCurious, its employees, its Members, or members of the public.

Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to DoCurious, our Members, or expose DoCurious to a claim of obstruction of justice.

Where legally required or permissible according to applicable law, we may disclose Providers’ and/or Doers’ information to tax authorities or other governmental agencies for the purpose of the tax authorities’ determination of proper compliance with relevant tax obligations. Relevant tax obligations include DoCurious’s tax obligations on its service fees, its facilitation of taxes on accommodations and withholding taxes, and Providers’ individual tax obligations. Information that may be disclosed includes, but is not limited to, Provider and Doer names, listing addresses, Provider addresses, tax/business identification number(s), date of birth, and/or contact information, property parcel identification numbers, payout information, transaction dates and amounts, number of nights and Doers booked, gross and net booking value and payout amounts, taxes collected by DoCurious on behalf of Doers and Providers, to the extent any of this information is known by DoCurious.

In jurisdictions where DoCurious facilitates or requires a registration, notification, permit, or license application or number of a Provider with a governmental authority, we may share information of participating Providers with the relevant authority, both during the application process, when the Listing is published, and periodically thereafter, such as the Provider’s full name and contact details, Accommodation address, tax identification number, registration, permit, or license number, Listing details, reservation information, and number of nights booked subject to applicable laws.

4.6 Programs with Managers and Owners.

We may share personal information of Providers and Doers with landlords, management companies, and/or property managers (“Building Management”), such as booking information and information related to compliance with applicable laws, in order to facilitate programs with Building Management. For example, Doer booking and personal information, including Doer contact information, may be shared with the Building Management of the building, complex, or community where a listing is located to facilitate Provider services, compliance with applicable laws, security, billing, and other services.

4.7 Provider Information Provided to DoCurious for Work Customers.

If a booking is designated as being for a business or work purpose and (1) is made by a Doer affiliated with an Enterprise and (2) the Enterprise is enrolled in DoCurious for Work, we may disclose information related to the booking to the Enterprise (e.g., name of the Provider, Challenge address, booking dates, Listing details, etc.) to the extent necessary for the adequate performance of DoCurious’s contract with the Enterprise and to provide the services. At the request of the Enterprise or the Doer, we may also share this information with third parties engaged by the Enterprise to provide support services.

4.8 Service Providers.

We share personal information with affiliated and unaffiliated service providers (including their service providers) to help us run our business and for their compliance purposes, including those that help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background checks, fraud prevention, security investigations, and risk assessments, (iv) perform product development, maintenance, and debugging, (v) allow the provision of the DoCurious Services through third-party platforms and software tools (e.g., through the integration with our APIs), (vi) provide customer service, advertising, or payments services, (vii) offer additional services you select, (viii) process, handle, or assess insurance claims or similar claims, or (ix) review, scan, and analyze communications on the DoCurious Platform for certain purposes (such as evidence of child exploitation). See the Analyzing and Sharing Your Communications section for additional information. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks. Other Members can use services other than DoCurious to process your data. These can include email or reservation management software. Such services are outside of DoCurious’s control and will be subject to applicable laws around the world with varying levels of data protection.

4.9 Business Transfers.

If DoCurious undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.10 Corporate Affiliates.

To support us in providing, integrating, promoting and improving the DoCurious Platform, Payment Services, and our affiliates’ services, we may share personal information within our corporate family of companies that are related by common ownership or control. Some examples are:

Sharing with DoCurious, Inc. Even if your country of residence is not the United States, your information will be shared with DoCurious, Inc., which provides the technical infrastructure for the DoCurious Platform.
Sharing with DoCurious Payments. In order to facilitate payments on or through the DoCurious Platform, certain information will be shared with the relevant DoCurious Payments entity.

5. OTHER IMPORTANT INFORMATION

5.1 Third-Party Partners & Integrations.

Parts of DoCurious may link to third-party services. DoCurious does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, including Google Maps/Earth Additional Terms of Use, Google Privacy Policy (see here for more information on how Google uses information), Paypal Privacy Statement, and Citi Privacy Policy.

6. YOUR RIGHTS

You can exercise any of the rights described in this section consistent with applicable law. See here for information on data subject rights requests and how to submit a request. We may ask you to verify your identity and request before taking further action on your request.

6.1 Managing Your Information.

You can access and update some of your personal information through your Account settings. If you connected your DoCurious Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.

6.2 Data Access and Portability.

In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).

6.3 Data Erasure.

In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:

We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. For example, if we suspend a DoCurious Account for fraud or safety reasons, we may retain information from that DoCurious Account to prevent that Member from opening a new DoCurious Account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, DoCurious and DoCurious Payments may keep information for tax, legal reporting, and auditing obligations.
Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on DoCurious, even after your DoCurious Account is canceled.
Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

If you would like to request deletion of your identifiable data from the system, aside from what we will need to formally complete financial audits, verify purchase history, and prepare tax submission detail, you may contact support@docurious.com at any time or enter your request in the Chatbot in the lower right hand corner of this page and we will remove it within the time period required of us by applicable US law. You may also opt to remove your account from the app by navigating to Profile->Account Information and selecting the Delete Account button at the bottom of the screen. Note that any remaining credit balances will immediately expire and cannot be recovered after performing this action.

7. SECURITY

While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unlawful or unauthorized access, loss, destruction, or alteration. We will strive to prevent unauthorized access to your personal information; however, no data transmission over the Internet, by wireless device or over the air is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available.

We strongly recommend that you do not disclose your password to anyone. If you forget your password, we will ask you for your ID and send you an email containing a link that will allow you to reset your password.

Please remember that you control what personal information you provide while using the Services. Ultimately, you are responsible for maintaining the secrecy of your identification, passwords and/or any personal information in your possession for the use of the Services. Always be careful and responsible regarding your personal information. We are not responsible for, and cannot control, the use by others of any information which you provide to them, and you should use caution in selecting the personal information you provide to others through the Services. Similarly, we cannot assume any responsibility for the content of any personal information or other information which you receive from other users through the Services, and you release us from any and all liability in connection with the contents of any personal information or other information which you may receive using the Services. We cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal information or other information provided by any third party. You release us from any and all liability in connection with the use of such personal information or other information of others.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the DoCurious Platform will be subject to the revised Privacy Policy.

9. CONTACT INFORMATION

For questions or complaints about this Privacy Policy or DoCurious’s handling of personal information email us at DPO@docurious.com.

Privacy Policy and Terms & Conditions

1. DoCurious’s Trademarks

Avoid confusion with DoCurious’s Trademarks

2. Using our name, “DoCurious”

Keep it factual, accurate, and descriptive

Use it correctly

For Partners

In this article

California

Colorado

Connecticut

Delaware

Iowa

Montana

Nevada

Oregon

Texas

Utah

Vermont

Virginia

Washington

General

Hosted Challenges (Purchased on the DoCurious Platform)

What happens if a Provider cancels the Challenge

What happens if another Challenge Issue disrupts a Challenge

What Challenge Issues are covered

Hosted Challenges (Not Purchased on the DoCurious Platform, But On Another Website or Platform)

Online Challenges

Kit Challenges

Affiliate Challenges

Subscriptions

How to request a refund from DoCurious

How refunds are issued by DoCurious

How this Policy affects Challenge Providers

Other things to be aware of

Cancellation fees

Situations in which fees may be waived

Other consequences

When a Provider is found responsible for a cancellation

Other things to consider

In this article

Account deactivation

How to deactivate your account

Account deletion

How to delete your account

Data access

Obtaining a copy the account data DoCurious holds about you

Data portability

Right to portability

Exercising your right to portability

Opting out from marketing communications

Exercising your right to opt out from receiving marketing emails, notifications, text messages, or calls

If you are still receiving emails from DoCurious after opting out

Opting out of DoCurious usage of personal data for direct marketing purposes

Opting out of data sharing with third parties

Object to processing

How to object to DoCurious’s processing of some of your personal data for certain specific purposes

Account information updates and corrections

How to correct information DoCurious has about you

Non-user data subject rights

Sensitive data processing

Overview

What events are covered

What is not covered

What to do next

USER CONTENT LICENSE

ADDITIONAL TERMS

INTELLECTUAL PROPERTY RIGHTS

MISCELLANEOUS

Service fees

Affiliate fees

Reviews should be unbiased

Reviews should be relevant

Reviews should follow our content policy

Reporting reviews under this policy

Responding to reviews

Removing a review you wrote

Payments Terms of Service for Users

Table of Contents

1. Your use of the Payment Services